Front Desk/Access Control Associate - Azzurra (Part-Time)

Action Property Management•Marina del Rey, CA

25d•$20 - $23•Onsite

About The Position

Action Property Management is seeking a Part-Time Front Desk/Access Control Associate for their Azzurra association located in Los Angeles, California. The role involves representing the company and association by delivering exceptional 5-star customer service and ensuring resident satisfaction. Responsibilities include maintaining the appearance of the front desk area, lobby, and elevators, monitoring lobby activity, maintaining access control, providing concierge services, completing daily activity reports, answering and directing phone calls, receiving and distributing resident parcels, and addressing resident and guest concerns. A strong understanding of the association's governing documents is also required.

Requirements

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
At least 1 year of customer service experience.
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach

Nice To Haves

Hospitality, luxury retail, or fine dining experience is preferred.
Hospitality Management college students or recent graduates are highly desired.

Responsibilities

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels.
Address resident and guest concerns and questions.
Demonstrate a strong understanding of the association's governing documents.