Front Counter Teller I (Bilingual Preferred English-Spanish)

Borough of Chambersburg•Chambersburg, PA

3d•Onsite

About The Position

The Front Counter Teller I performs a variety of clerical-accounting, auditing, and cashiering tasks requiring an elementary knowledge of clerical-accounting and bookkeeping practices. The work is performed in accordance with a prescribed routine, with complex issues typically handled by a supervisor. This position serves as a training role for advancement to Front Counter Teller II.

Requirements

Ability to read, write, speak, and understand English and Spanish at an academic level, with the ability to interpret in real time and translate within a reasonable timeframe.
Ability to succeed in a fast-paced environment requiring constant prioritization and accurate processing of transactions amidst environmental distractions.
Ability to communicate effectively with the public in English and Spanish.
Knowledge of or ability to learn customer service and cashiering practices, including counting change.
Knowledge of or ability to learn office terminology, procedures, equipment, and business arithmetic.
Ability to use a computer, modern office software, including Microsoft Word and Excel, and a point-of-sale system preferred.
Ability to type from clear copy or rough draft at a reasonable rate of speed.
Ability to understand and follow oral and written directions.
Ability to write legibly in English and Spanish.
Ability to get along well with others.
Clerical aptitude.
Mental alertness.
Good physical condition.
Must possess the preferred level of education and/or certifications, or be able to obtain said credentialing requirements within (1) year of hire.
Must possess the ability to work independently and with others to accomplish job duties.
Must possess acceptable knowledge and experience with computer operating requirements such as MS Word, Excel, Power Point, Publisher, etc.
Must possess and validate ability to communicate effectively with the employees and customers even under stressful situations.

Nice To Haves

Bilingual English-Spanish preferred.

Responsibilities

Greets visitors and answers telephone inquiries.
Maintains employee/department directories and directs visitors.
Maintains security by following established procedures.
Signs and emails delivery receipts and directs deliveries.
Sorts incoming mail.
Performs entry-level clerical accounting and cashiering tasks.
Sorts and processes utility and other bills.
Opens night depository envelopes and processes payments.
Receives, analyzes, and processes credit card payments.
Receives bill payments, makes change, and receipts bills.
Balances and verifies the cashier drawer daily and ensures its security.
Utilizes Borough software system to provide customer information.
Verifies accuracy of bill counts and processes utility bulk mailings.
Files invoices and sorts work orders.
Runs totals of checks received for deposits.
Prepares invoices and receipts for Recreation Department deposits.
Processes past due notices for collection procedures.
Prepares packets of refuse tags.
Maintains inventory, sells, and processes parking permits.
Completes faulty parking meter reports.
Prepares late collection and turn-off notices.
Prepares daily records of parking tickets.
Sells and accounts for sales of refuse tickets, yard waste admission cards, commemorative memorabilia, and other miscellaneous items.
Files ambulances and accounts receivable reports.
Types forms and performs other typing tasks.
Performs a wide variety of related general clerical-accounting tasks.
Assists with secretary vacancies due to leave, as necessary.