Dispatch | Front Counter Sales

Southern Tire Mart•Sunland Park, NM

8d•Onsite

About The Position

Southern Tire Mart is seeking a Front Counter Sales professional to join their team. This role involves greeting customers, explaining services and promotions, managing service tickets, coordinating repair schedules, and communicating with customers about costs and timelines. The ideal candidate will process payments, handle paperwork, maintain records, and ensure a clean and welcoming front counter area, all while upholding Southern Tire Mart's service standards.

Requirements

High school diploma or GED required.
Must be at least 18 years of age.
Pass a pre-employment drug screen.
Strong verbal and written communication skills.
Ability to multitask and work effectively in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Must be available to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

Previous experience in sales, service writing, or customer service preferred.
Knowledge of automotive or commercial tire services a plus.

Responsibilities

Greet customers in a professional and friendly manner.
Explain available services, promotions, and special offerings such as free vehicle inspections.
Create and manage service tickets in the system.
Coordinate repair schedules with technicians and provide status updates to customers.
Communicate clearly about costs, timelines, and any additional work needed.
Process customer payments and handle necessary paperwork upon service completion.
Maintain accurate and organized service records.
Assist in maintaining a clean and welcoming front counter area.
Ensure all customer interactions reflect Southern Tire Mart’s service standards.