Front Bar Receptionist

Face Foundrié•San Diego, CA

1d•Onsite

About The Position

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 60+ locations open and is continuing to expand nationwide. We’re looking for a Front Bar Receptionist who creates an exceptional first and last impression for every guest. This role is essential to studio flow, client experience, and retail performance. You’ll manage scheduling, support sales goals, and ensure the studio remains polished, organized, and guest-ready at all times.

Requirements

1+ year of guest service experience (required)
Availability to work evenings and weekends (required)
Comfortable with digital systems (Boulevard, Gsuite, training platforms)
Strong organizational and multitasking skills
Strong communication skills and team-oriented mindset
A passion for skincare and service excellence
Ability to stand for extended periods and perform physical tasks throughout the day
Ability to lift up to 25 lbs. regularly (stocking, inventory, light equipment setup)
A positive, professional, and coachable attitude

Nice To Haves

Sales experience preferred (retail or service industry)
Salon, spa, or hospitality experience preferred

Responsibilities

Deliver warm, professional, and consistent guest service from check-in to checkout
Maintain an organized and efficient schedule using Boulevard POS
Support estheticians by ensuring seamless appointment flow and accurate booking
Uphold FACE FOUNDRIÉ service standards at all times
Demonstrate, recommend, and sell FACE FOUNDRIÉ products confidently
Meet or exceed personal and studio retail sales goals
Educate guests on products, memberships, and promotions
Process all client transactions accurately through Boulevard POS, ensuring proper payment documentation and compliance with company procedures
Maintain a clean, organized, and fully stocked studio environment at all times
Monitor supply levels and communicate inventory needs to management
Assist with daily operational tasks including laundry (linens and towels), restocking treatment rooms and retail areas, and maintaining back stock organization
Perform opening and closing procedures including sanitizing treatment rooms and high-touch areas, cleaning common areas, and ensuring all areas are guest-ready
Follow all safety, sanitation, hygiene, and board-compliant protocols
Accurately follow company timekeeping procedures
Attend mandatory product trainings and team meetings
Represent FACE FOUNDRIÉ professionally in-studio and at occasional local pop-ups or community events
Support in-store promotions and seasonal campaigns
Participate in Photo and Video content to be used on Social Media platforms.