Fresh Foods Team Member

WinCo Foods•Missoula, MT

About The Position

Assist customers with over-the-counter service and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare the areas for sales; fry food; operate the rotisserie oven; and prepare ready-to-bake and baked pizzas. Receive inventory, verify ordered products, and stock designated areas. Provide friendly, courteous service to internal and external customers, and perform other related work. Shifts are generally 6–8 hours between 5:00 a.m. and 10:00 p.m. The role involves preparing, stocking, displaying, straightening, and rotating products; preparing items according to recipes and food safety procedures; inspecting products for freshness and quality; labeling products; maintaining equipment and sanitary department conditions; and completing related records. Team members must follow food safety procedures and may perform other duties as assigned or needed.

Requirements

Must be at least 16 years old.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers to receive orders and provide customer service.
Ability to conduct visual inspections, read and follow production guides, recipes, and product labels, and record production quantities and temperature readings on proper forms.
Ability to perform basic math and compute weights and measures.
Ability to remain mentally alert while working around potential hazards, procedures, equipment, and work aides.
Ability to complete training and meet minimum productivity and accuracy standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle related food products.
Ability to stand, walk, and move rapidly for extended periods.
Ability to bend, stoop, twist, turn, and reach over counters and in tight areas frequently.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F.
Ability to work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.
Food Handlers Certification, as required by state law.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service atmosphere.
Take orders, answer questions, and perform suggestive selling.
Prepare, stock, display, straighten, and rotate products in the Deli, Seafood, and Pizza areas.
Prepare production items according to recipes, food safety procedures, and specified cooking times.
Handle frozen products and inspect products for quality and freshness.
Prepare display cases by placing products in fresh pans, rotating and filling products, and returning products as needed.
Label products with required pricing, descriptions, code dates, and COOL information.
Clean and maintain department equipment, including fryers and slicers; disassemble and reassemble equipment; and wash dishes by machine or hand using sanitizing solution.
Maintain a clean and sanitary department, including work surfaces, wrapping stations, floors, coolers, and glass display counters; dispose of trash and paper in appropriate balers.
Receive inventory, verify ordered products and receipts, stock products, and place orders.
Follow sanitary guidelines, complete associated records, and comply with food safety procedures and requirements.
Perform other duties as assigned or needed.