Fresh Foods Clerk

WinCo Foods•Mesa, AZ

About The Position

Assist customers by providing over-the-counter and customer service throughout the Fresh Foods department. Operate and maintain fresh food production areas, including Deli, Seafood, and Pizza; prepare those areas for sales; fry food; operate the rotisserie oven; and prepare ready-to-bake and baked pizzas. Receive inventory, verify ordered products, and stock designated areas. Consistently provide friendly, courteous service to internal and external customers, and perform other related work. Shifts are generally 6–8 hours between 5:00 a.m. and 10:00 p.m. The department operates 24/7, and varied shifts may include nights, weekends, and holidays. The role involves preparing, stocking, displaying, straightening, and rotating products; preparing production items according to recipes, food safety procedures, and specified cooking times; handling frozen products; and inspecting products for quality and freshness. Clerks prepare cases and product pans, rotate and replenish products, and place required signage with pricing, descriptions, code dates, and COOL information. They clean and maintain department equipment and work areas, follow sanitary and food-safety procedures, and complete associated records. Work may involve refrigerated goods from -20°F to 28°F and machinery that emits heat, including a 400°F rotisserie and 325°F hot shortening. Employees must comply with company policies and applicable laws; duties and qualifications may vary.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state laws.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate effectively with customers, including receiving orders and using customer-relations skills.
Ability to conduct visual inspections, read and follow production guides, recipes, and product labels, and record production quantities and temperature readings on proper forms.
Ability to perform basic math and compute weights and measures.
Ability to work with mental alertness around potential hazards, equipment such as knives, and work aids.
Ability to complete a training course and meet minimum productivity and accuracy standards.
Ability to wear a hair net, beard net, gloves, and other required personal protective equipment.
Ability to use cleaning chemicals and handle related food products.
Ability to stand, walk, and move rapidly for extended periods; bend, stoop, twist, turn, and reach over counters and in tight spaces frequently.
Ability to lift up to 50 pounds occasionally and reach, push, and pull racks.
Ability to handle refrigerated goods at temperatures from -20°F to 28°F and work around machinery emitting heat, including a 400°F rotisserie and 325°F hot shortening.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service environment.
Take orders, answer questions, and perform suggestive selling.
Operate and maintain fresh food production areas in Deli, Seafood, and Pizza, preparing areas for sales.
Prepare, stock, display, straighten, and rotate fresh food products.
Prepare production items according to recipes, food-safety procedures, and specified cooking times.
Fry food, operate the rotisserie oven, and prepare ready-to-bake and baked pizzas.
Handle frozen product and inspect products for quality and freshness.
Prepare product cases and pans by rotating, replenishing, and arranging products.
Place required product signage, including pricing, descriptions, code dating, and COOL information.
Clean and maintain department equipment, including breaking down and reassembling equipment, washing dishes, and using sanitizing solution.
Maintain clean and sanitary department areas, including tables, wrapping stations, floors, coolers, display counters, and waste and recycling areas.
Receive inventory, verify receipts of ordered products, stock designated areas, and order products.
Follow food-safety and sanitation procedures and complete associated records.
Perform other duties as assigned or needed.