French Bilingual Inbound Credit Counsellor

VentureTech SolutionsNorth York, ON
CA$60,000 - CA$85,000Onsite

About The Position

At Consolidated Credit Counseling Services of Canada, we are passionate about helping individuals and families achieve financial freedom. Since 2007, we have been a trusted leader in the non-profit credit counselling industry and we’re looking for motivated and compassionate individuals to join our team as Inbound Financial Counsellors. This is an in-office role located in North York, ON, near Consumers Road & Victoria Park Avenue. Qualified inbound inquiries are provided.

Requirements

  • Strong people skills and the ability to communicate effectively, both orally and in writing.
  • Self-motivated and driven to meet goals and manage time effectively.
  • Attention to detail and be able to multi-task and prioritize work on a daily basis.
  • Fact gathering skills.
  • Knowledge and use of PC Systems.
  • Post-secondary education is required.
  • AFCC designation or the ability to fulfill AFCC requirements within the first 2 years of employment (company-sponsored).

Nice To Haves

  • Collections/Client Service/Insolvency experience helpful, not required.
  • Previous experience in collections, sales, or financial services is a plus but not required.
  • Bilingual candidates (French/English) are preferred.

Responsibilities

  • Provide financial guidance to clients and help them eliminate unsecured debt.
  • Assist in budgeting, goal setting, and managing finances.
  • Create personalized financial plans that empower clients to regain control of their financial future.
  • Help enroll potential clients into a financial program to help them with their outstanding debts.

Benefits

  • RRSP matching
  • medical/dental coverage
  • service time awards
  • paid time off
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