Freight Payment Coordinator

Restoration Hardware • Corte Madera, CA

1d

About The Position

RH is seeking a Freight Payment Coordinator to support and elevate our Freight Audit and Payment operations. This role plays a critical part in ensuring accurate transportation spend, strengthening carrier partnerships, and enabling seamless movement of product across our global network. The ideal candidate thrives in a fast-paced, data-driven environment and is passionate about process excellence, accountability, and continuous improvement.

Requirements

• 2 + years of experience in Freight Payment, Logistics, or Supply Chain operations
• Demonstrated ability to audit transportation invoices and address disputes with service providers in a professional, diplomatic manner.
• Strong analytical skills with experience working with large data sets to identify trends, issues, and improvement opportunities
• Advanced proficiency in Microsoft Excel; SQL experience is preferred
• Exceptional organizational skills and attention to detail, resulting in a high degree of accuracy.
• Manage multiple priorities, adapt quickly to changing business needs, and operate effectively in a dynamic environment.
• Strong communication and collaboration skills across internal teams and external partners.
• College degree in Finance, Supply Chain, Logistics, Accounting, or related, preferred

Responsibilities

• Live our Vision, Values, and Beliefs
• Coordinate end-to-end freight invoicing for assigned transportation modes, including International Freight (Ocean & Air), Drayage/Detention/Demurrage, Line Haul, and Parcel across North America and Europe
• Review freight invoice audit exceptions and resolve discrepancies through timely approval or rejection, ensuring accuracy and compliance
• Partner closely with Third Party Freight Payment Providers to guide proper audit procedures, create and maintain GL coding rules, and resolve invoice exceptions
• Collaborate with Transportation Service Providers and internal Transportation and Operations teams to address invoicing questions, disputes, and escalation items
• Serve as the first-level escalation point for billing inquiries following review by the Freight Payment Provider, ensuring clear communication and resolution.
• Lead and coordinate recurring weekly meetings with Transportation Service Providers, Freight Payment Providers, and domestic and international operations teams to address invoice issues and drive alignment
• Identify opportunities to improve freight payment processes and provider performance, and initiate action plans that enhance efficiency, accuracy, and service
• Represent the Freight Payment team in Finance forums to support understanding and transparency of transportation expenses
• Support freight payment systems and processes, including EDI protocols, training, and ongoing user support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level