Freight Forwarder, Ocean Export

DSV•Torrance, CA

1d•Onsite

About The Position

A Freight Forwarder Ocean Export is responsible for managing the exportation of goods by ocean, including all aspects of the logistics process such as carrier booking, cargo tracking, documentation, and communication with customers and third-party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction. DSV, founded in 1976 by ten independent hauliers in Denmark, has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, DSV adds value to its customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. They operate from many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Requirements

Ability to perform basic mathematical calculations, such as calculating costs and rates
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast-paced environment
Knowledge of ocean freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Proficiency in Microsoft Office Suite

Nice To Haves

Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in ocean exports is highly desirable
Knowledge of additional languages is a plus
Experience with logistics software and systems is preferred

Responsibilities

Coordinate the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
Track and monitor shipments, providing regular updates to customers on the status of their shipments
Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
All other duties as assigned

Benefits

Medical insurance
Prescription insurance
Dental insurance
Vision insurance
Life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) (for eligible plans)
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
Other support benefits
Participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
Various paid time off programs
Paid company holidays