Freight Flow Associate

Sam's East•San Antonio, TX

13d•Onsite

About The Position

This position is responsible for managing inventory flow, operating a forklift, and providing excellent customer service. The associate will ensure merchandise is stocked, organized, and displayed according to company policies and procedures. They will also maintain a safe and clean work environment, assist customers with technology services, and contribute to a positive team atmosphere.

Requirements

90 days of prior experience with Forklift Certification.
Ability to safely utilize pallet jacks.
Must be 18 years of age or older.

Nice To Haves

Customer Service Experience
Retail Experience
Supervising a team

Responsibilities

Comply with company policies, procedures, and standards of ethics and integrity.
Operate a forklift safely to pick up, move, place, and position merchandise pallets.
Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners.
Receive, stock, and organize merchandise and supplies, managing inventory flow and utilizing equipment appropriately.
Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, and resolving issues.
Maintain the safety of the facility according to company policies and procedures, including conducting safety sweeps and handling hazardous materials.
Maintain the sales floor and merchandising presentation in accordance with company policies and procedures, including zoning, stocking, rotating merchandise, and setting up displays.
Ensure club pickup orders are filled accurately and staged properly.
Handle, move, and display goods in safe and correct ways, track goods, maintain instock levels, and control shrinkage.
Operate and maintain forklifts in safe and correct ways, reporting any unsafe conditions or practices.
Proactively identify customers who need help and assist them with technology services and items.
Identify and fix shrink opportunities and problems with products, services, and work areas.
Properly maintain equipment and ensure products are organized and stocked in correct ways.
Embrace differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
Work as a team, build strong and trusting relationships, and communicate with impact, energy, and positivity.
Strengthen the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information, balancing short and long-term priorities.
Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
Drive continuous improvements, be open to and use new technologies and skills, and support others through change.