(USA) Freight Flow Associate

Walmart•Elmira, NY
•$21 - $29•Onsite

About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies from distribution centers and suppliers throughout the facility. The role manages inventory flow, maintains in-stock levels, corrects shelf capacities, handles inventory exceptions, and completes required paperwork and documentation. It also includes operating a forklift and using pallet jacks safely, maintaining equipment, and reporting unsafe conditions or equipment problems. The associate maintains the sales floor and merchandise presentation by zoning, stocking and rotating merchandise, organizing displays, staging and delivering products, and supporting sanitation, food safety, security, and shrink-prevention practices. The role also helps fill and stage club pickup orders, checking that orders are handled accurately and within the expected timeframe. The associate provides member service by identifying needs, helping with purchasing decisions and merchandise location, resolving concerns, and assisting members with self-service technology. The position also requires collaboration with coworkers and managers, adapting to change, supporting others, and demonstrating the company’s values of respect, integrity, customer service, and continuous improvement.

Requirements

  • 90 days of prior experience with Forklift Certification.
  • Ability to safely utilize pallet jacks.
  • Must be at least 18 years of age.

Nice To Haves

  • Customer service experience.
  • Retail experience.
  • Experience supervising a team.

Responsibilities

  • Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy.
  • Operate forklifts safely according to company standards and guidelines to pick up, move, place, and position merchandise and pallets.
  • Complete assignments and priorities by collaborating with managers, coworkers, customers, and other business partners; communicating progress; and adapting to change and feedback.
  • Receive, stock, and organize merchandise and supplies, manage inventory flow, correct shelf capacities, handle inventory exceptions, use equipment appropriately, and complete required documentation.
  • Provide member service by acknowledging members, identifying their needs, offering guidance with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting products and services.
  • Maintain facility safety by conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, applying steel safety guidelines, and correcting or reporting unsafe situations.
  • Maintain sales-floor organization and merchandising presentation by zoning, stocking and rotating merchandise, removing damaged or outdated goods, setting up and cleaning displays, maintaining modular integrity, and receiving, sorting, staging, and delivering merchandise.
  • Support sanitation and food safety, display promotional and seasonal merchandise, process defective merchandise, and monitor shrink, security risks, and safety in the assigned area.
  • Assist with picking and staging club pickup orders, ensure orders are selected and staged according to policy, help ensure orders are completed within acceptable timeframes, and occasionally audit order accuracy.
  • Track goods, maintain in-stock levels, control shrinkage, report poor inventory practices and low in-stock levels, and use inventory tools and equipment safely.
  • Maintain forklifts safely, report poor or unsafe conditions and practices, and notify management when forklifts are not in proper working order.
  • Identify customers who need help with technology, engage and assist them, model technology services, and help others use those services.
  • Identify shrink opportunities and problems with products, services, or work areas, and take steps to address them.
  • Maintain equipment, keep products organized and correctly stocked, and promptly resolve problems.
  • Build trusting working relationships, communicate positively, help develop and mentor others, and recognize colleagues’ contributions.
  • Act with integrity and accountability, put customers and members first, make informed decisions, support continuous improvement, and learn and adapt to new technologies and skills.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
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