(USA) Freight Flow Associate

Sam's West•Fresno, CA

6d•Onsite

About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role manages inventory flow, maintains in-stock levels, controls shrink, completes required documentation, and uses inventory tools and equipment safely. It includes operating and maintaining forklifts, using pallet jacks, maintaining sales-floor presentation, and supporting club pickup order picking, staging, and accuracy audits. The associate maintains facility and merchandise safety by following company procedures for forklift spotting, hazardous materials, sanitation, and food safety, and by correcting or reporting unsafe conditions. The role also provides member service, helps members with technology and purchasing, locates merchandise, resolves concerns, and promotes products and services. Associates collaborate with coworkers and managers, communicate progress, adapt to changes, and contribute to an inclusive, ethical, customer-focused, and continuously improving workplace.

Requirements

At least 90 days of prior experience with forklift certification.
Ability to safely utilize pallet jacks.
Must be 18 years of age or older.

Nice To Haves

Customer service experience.
Retail experience.
Experience supervising a team.

Responsibilities

Operate a forklift safely to pick up, move, place, and position merchandise and pallets; use and maintain forklifts according to company standards.
Receive, stock, organize, and manage merchandise and supplies, including inventory flow, inventory exceptions, shelf capacities, required paperwork, and in-stock levels.
Use inventory tools, equipment, and pallet jacks safely and correctly; report poor inventory practices, low in-stock levels, and unsafe conditions.
Maintain the sales floor and merchandise presentation by zoning, stocking, rotating goods, removing damaged or outdated items, organizing displays, and handling promotional and seasonal merchandise.
Receive, sort, stage, and deliver merchandise; process defective merchandise and follow sanitation and food-safety procedures.
Assist with filling club pickup orders, ensure orders are selected and staged according to company procedures, support acceptable picking timeframes, and conduct occasional accuracy audits.
Maintain facility safety by conducting safety sweeps, following forklift spotting procedures and hazardous-material handling and disposal procedures, and correcting or reporting unsafe situations.
Provide member service by identifying needs, assisting with self-service technology and purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
Proactively engage customers who need help with technology services and items, model technology use, and help others with technology services.
Monitor assigned areas for shrink, security, safety, and product or service problems; take steps to resolve identified issues and maintain equipment and merchandise.
Complete work assignments and priorities by collaborating with managers, coworkers, customers, and other business partners; identify deadlines and expectations, communicate progress, and recommend improvements.
Follow company policies, procedures, standards of ethics and integrity, and the Open Door Policy.
Contribute to a respectful and inclusive workplace, build trusting team relationships, communicate positively, and help develop and mentor others.
Act with integrity and accountability, serve customers and members, support Walmart's goal of becoming a regenerative company, and pursue continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility.