(USA) Freight Flow Associate

Walmart•Alpharetta, GA

2d•$19 - $27

About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role uses forklifts and pallet jacks safely, maintains inventory flow and in-stock levels, corrects inventory and shelf-capacity issues, and completes required logs and paperwork. Associates also help maintain sales-floor presentation, stock and rotate products, prepare displays, handle merchandise exceptions, and support sanitation and food-safety procedures. The position includes assisting with club pickup orders by picking and staging items, ensuring orders are handled according to company procedures, and auditing order accuracy when needed. Associates provide member service by identifying needs, helping with technology and purchasing decisions, locating merchandise, and resolving concerns. They maintain facility safety, report unsafe conditions and equipment problems, and help identify shrink and inventory issues. Associates are expected to follow company policies and ethical standards, work collaboratively, communicate progress, adapt to feedback and change, support and develop teammates, and contribute to a respectful and inclusive workplace. The role emphasizes customer service, integrity, continuous improvement, and learning new technologies and skills.

Requirements

At least 90 days of prior experience with forklift certification.
Ability to safely use pallet jacks.
Must be 18 years of age or older.

Nice To Haves

Customer service experience.
Retail experience.
Experience supervising a team.

Responsibilities

Follow company policies, procedures, and standards of ethics and integrity.
Operate forklifts safely and according to company standards, including picking up, moving, placing, and positioning merchandise pallets.
Use policies, data, and resources to complete assignments, prioritize work, meet deadlines, communicate progress, and respond to feedback and changing priorities.
Receive, stock, and organize merchandise and supplies; manage inventory flow; correct shelf-capacity issues; handle inventory exceptions; and complete required paperwork and logs.
Provide member service by acknowledging members, identifying their needs, helping with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
Maintain facility safety by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials correctly, and correcting or reporting unsafe situations.
Maintain sales-floor zoning and merchandising presentation, including stocking and rotating goods, removing damaged or outdated products, organizing displays, maintaining modular integrity, and handling promotional and seasonal merchandise.
Receive, sort, stage, and deliver merchandise; process defective goods; follow sanitation and food-safety procedures; and monitor shrink, security, and safety risks.
Help pick and stage club pickup orders, ensure orders are selected and staged correctly, and periodically audit order accuracy.
Track goods, maintain in-stock levels, control shrink, report poor inventory practices and low stock, and use inventory tools and equipment safely.
Operate and maintain forklifts safely, and report unsafe conditions, practices, or equipment that is not in proper working order.
Proactively identify customers who need help and assist them with technology services and items; model and help others use technology services.
Identify shrink opportunities and problems with products, services, or work areas, and take steps to address them.
Maintain equipment and ensure products are organized and stocked correctly.
Build trusting team relationships, communicate positively, help develop and mentor others, and recognize teammates' contributions.
Act with integrity, accountability, humility, honesty, fairness, and transparency, and support the company's stated goal of becoming a regenerative company.
Put customers and members first, make decisions using reliable information, and consider how one's work affects the team's results.
Learn, adapt to change, take calculated risks, and drive continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to eligibility and applicable terms.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits for eligible full-time and part-time associates, covering programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.