(USA) Freight Flow Associate

Walmart•Lenexa, KS
•Onsite

About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role uses forklifts, pallet jacks, inventory tools, and other equipment safely and according to company standards. Associates maintain inventory flow and in-stock levels, address inventory exceptions and shrink opportunities, and complete required paperwork and documentation. The position also maintains sales-floor presentation through zoning, stocking and rotating merchandise, organizing displays, processing defective goods, and following sanitation and food-safety procedures. Associates help fill and stage club pickup orders, conduct occasional accuracy audits, assist members with merchandise and technology, and report unsafe conditions or equipment problems to management. The associate is expected to follow company policies and ethical standards, provide member service, collaborate with coworkers and managers, support team development, adapt to change, and contribute to a safe, inclusive, and continuously improving workplace.

Requirements

  • 90 days of prior experience with forklift certification.
  • Ability to safely utilize pallet jacks.
  • Must be 18 years of age or older.

Nice To Haves

  • Customer service experience.
  • Retail experience.
  • Experience supervising a team.

Responsibilities

  • Follow company policies, procedures, ethical standards, and related action plans while carrying out business processes.
  • Operate and maintain forklifts safely, including picking up, moving, placing, and positioning merchandise and pallets; report unsafe conditions and forklifts that are not in proper working order.
  • Use pallet jacks and inventory tools and equipment safely and correctly.
  • Receive, stock, organize, and manage merchandise and supplies from distribution centers and suppliers throughout the facility.
  • Manage inventory flow, maintain in-stock levels, correct shelf capacities, address inventory exceptions, control shrink, and report poor inventory practices or low in-stock levels.
  • Complete and retain required paperwork, logs, and other documentation.
  • Provide member service by acknowledging members, identifying needs, offering guidance and support with self-service technology and purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
  • Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous-material procedures, following steel-standard guidelines, and correcting or reporting unsafe situations.
  • Maintain sales-floor zoning and merchandising presentation; stock and rotate merchandise, remove damaged or outdated goods, organize displays, and maintain modular integrity.
  • Receive, sort, stage, and deliver merchandise; prominently display promotional and seasonal merchandise; and process defective merchandise.
  • Follow sanitation and food-safety policies and procedures, and monitor the area for shrink, security risks, and safety concerns.
  • Help pick and stage club pickup orders throughout the day, ensure orders are selected and staged according to policy, and occasionally audit orders for accuracy.
  • Identify customers who need technology assistance, help them with technology services and items, and model and support use of those services.
  • Identify problems and shrink opportunities involving products, services, and work areas, and take steps to address them.
  • Maintain equipment and keep products organized and stocked correctly; promptly correct problems.
  • Complete work assignments and priorities by using policies, data, and resources; collaborating with business partners; meeting deadlines and expectations; communicating progress; recommending improvements; and adapting to change and feedback.
  • Build trusting working relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
  • Act with integrity and accountability, put customers and members first, make decisions using reliable information, and support continuous improvement and learning.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off and/or PPTO, which may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefits, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
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