(USA) Freight Flow Associate
About The Position
The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role manages inventory flow, maintains in-stock levels, corrects shelf capacities, handles inventory exceptions, completes required records, and reports low stock or poor inventory practices. The associate operates and maintains forklifts and uses pallet jacks and other inventory equipment safely and correctly. The associate maintains sales-floor presentation by zoning, stocking and rotating merchandise, organizing displays, staging and delivering goods, handling defective or damaged products, and following sanitation and food-safety requirements. The role also assists with filling and staging club pickup orders and may audit orders for accuracy. Member service includes acknowledging members, identifying their needs, helping them use technology, locating merchandise, supporting purchasing decisions, resolving concerns, and promoting company products and services. The position requires following company safety procedures, including forklift spotting practices and hazardous-material handling, and correcting or reporting unsafe conditions. Associates are expected to uphold company policies, ethics, and values; collaborate with colleagues and business partners; communicate progress; adapt to feedback and change; and contribute to a respectful, inclusive, and continuously improving workplace.
Requirements
- 90 days of prior experience with Forklift Certification.
- Ability to safely utilize pallet jacks.
- Must be 18 years of age or older.
Nice To Haves
- Customer service experience.
- Retail experience.
- Experience supervising a team.
Responsibilities
- Receive, stock, organize, move, and display merchandise and supplies throughout the facility.
- Operate and maintain forklifts safely and follow company standards for moving and positioning merchandise and pallets.
- Use pallet jacks and inventory tools and equipment safely and correctly.
- Manage inventory flow, maintain in-stock levels, correct shelf capacities, handle inventory exceptions, and complete required paperwork and logs.
- Report low in-stock levels, poor inventory practices, shrink opportunities, and unsafe or improper equipment conditions to management.
- Maintain sales-floor zoning and merchandising presentation, including stocking and rotating merchandise and organizing product displays.
- Remove damaged or out-of-date goods, process defective merchandise, and follow sanitation and food-safety procedures.
- Receive, sort, stage, and deliver merchandise, including promotional and seasonal goods.
- Assist with picking and staging club pickup orders and occasionally audit orders for accuracy.
- Provide member service by identifying needs, assisting with technology, locating merchandise, supporting purchasing decisions, resolving concerns, and promoting products and services.
- Conduct safety sweeps, follow forklift spotting procedures, handle and dispose of hazardous materials according to procedures, and correct or report unsafe situations.
- Monitor assigned areas for shrink, security risks, and safety concerns.
- Collaborate with managers, coworkers, customers, and other business partners; communicate progress and help address improvement opportunities.
- Uphold company policies, ethics, and values, and contribute to a respectful, inclusive, and supportive workplace.
- Help develop and mentor others, recognize colleagues' contributions, and support continuous improvement and the adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid Live Better U education benefits, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
