(USA) Freight Flow Associate

Walmart•Normal, IL

7d•Onsite

About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role includes operating forklifts and using pallet jacks and other inventory equipment safely, maintaining inventory flow and in-stock levels, correcting inventory issues, and completing required records. The associate also maintains sales-floor presentation, handles merchandise exceptions, supports sanitation and food-safety procedures, and helps fill and stage club pickup orders. The associate provides member service by identifying needs, helping members locate merchandise and use technology, assisting with purchasing decisions, and resolving concerns. The position also requires maintaining facility safety, reporting unsafe conditions and equipment problems, and monitoring for shrink and security risks. Associates are expected to collaborate with coworkers and managers, learn from feedback and change, and contribute to a respectful, ethical, customer-focused workplace.

Requirements

90 days of prior experience with Forklift Certification.
Ability to safely utilize pallet jacks.
Must be 18 years of age or older.

Nice To Haves

Customer service experience.
Retail experience.
Experience supervising a team.

Responsibilities

Receive, stock, organize, move, and display merchandise and supplies throughout the facility.
Operate and maintain forklifts safely and according to company standards; use pallet jacks and other inventory tools and equipment safely.
Manage inventory flow, maintain in-stock levels, correct inventory issues, monitor shrinkage, and report poor inventory practices or low stock.
Complete and retain required paperwork, logs, and other documentation.
Maintain sales-floor zoning, stocking, rotation, displays, modular integrity, and promotional and seasonal merchandise presentation.
Handle defective, damaged, or out-of-date merchandise and follow sanitation and food-safety procedures.
Assist with picking and staging club pickup orders and perform occasional accuracy audits.
Provide member service by acknowledging members, identifying needs, offering guidance with technology and purchasing, locating merchandise, and resolving concerns.
Maintain facility safety by conducting safety sweeps, following forklift spotting procedures, handling hazardous materials appropriately, and correcting or reporting unsafe conditions.
Identify customers who need help with technology services and items, model those services, and help others use them.
Identify and address shrink opportunities and problems with products, services, work areas, or equipment.
Collaborate with managers, coworkers, customers, and business partners; communicate progress and priorities and recommend improvements.
Support a respectful, inclusive, ethical, accountable, and customer-focused workplace; help develop and mentor others.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefits through Live Better U, with programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards.
Potential hourly premiums based on schedule, facility, season, or work performed.