Freight Flow Associate

Walmart•Tomball, TX
•$19 - $27•Onsite

About The Position

The Freight Flow Associate receives, stocks, organizes, moves, and displays merchandise and supplies throughout the facility. The role manages inventory flow, monitors in-stock levels and shrink, maintains sales-floor presentation, and helps fulfill and stage club pickup orders. It also includes operating forklifts and pallet jacks safely, maintaining equipment, and following facility safety, sanitation, food-safety, and company procedures. The associate provides service to members by identifying their needs, helping with merchandise and purchasing decisions, resolving concerns, and assisting with technology services. The position also requires collaboration with coworkers and managers, communicating progress, adapting to change, identifying improvement opportunities, and supporting the team through mentoring and a respectful, ethical, customer-focused approach.

Requirements

  • At least 90 days of prior experience with forklift certification.
  • Ability to safely utilize pallet jacks.
  • Must be 18 years of age or older.

Nice To Haves

  • Customer service experience.
  • Retail experience.
  • Experience supervising a team.

Responsibilities

  • Operate forklifts safely to pick up, move, place, and position merchandise and pallets, following company standards and guidelines.
  • Receive, stock, and organize merchandise and supplies; manage inventory flow, correct shelf capacities, handle inventory exceptions, and complete required records and logs.
  • Maintain in-stock levels, track goods, control shrink, report poor inventory practices and low stock, and use inventory tools and equipment safely.
  • Provide member service by acknowledging members, identifying needs, offering guidance and support with self-service technology, helping locate merchandise and make purchasing decisions, resolving concerns, and promoting products and services.
  • Maintain facility safety by conducting safety sweeps, following forklift spotting procedures and hazardous-material handling and disposal procedures, applying steel standards, and correcting or reporting unsafe situations.
  • Maintain sales-floor zoning and merchandising presentation by stocking and rotating goods, removing damaged or outdated items, setting up and organizing displays, and maintaining modular integrity.
  • Receive, sort, stage, and deliver merchandise; display promotional and seasonal items; process defective merchandise; follow sanitation and food-safety requirements; and monitor shrink, security, and safety risks.
  • Assist with picking and staging club pickup orders; ensure orders are selected and staged according to policy, support timely order picking, and perform occasional accuracy audits.
  • Identify customers who need technology help, engage them, assist with technology services and items, and model those services for others.
  • Identify shrink opportunities and product, service, or work-area problems and take steps to address them.
  • Maintain equipment and keep products organized and correctly stocked; promptly address problems and report unsafe conditions or practices.
  • Collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines, communicate progress, and recommend improvements.
  • Support an inclusive and respectful workplace, build trusting team relationships, communicate positively, and help develop and mentor others.
  • Act with integrity and accountability, put customers and members first, make decisions based on reliable information, and support continuous improvement and learning.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education through Live Better U for eligible full-time and part-time associates, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
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