Freight Coordinator (Part-Time)

Willow Creek Crossing•Mason City, IA

22h•Onsite

About The Position

The Freight Coordinator’s primary responsibility is to support the mission of creating an enjoyable shopping experience for Guests. The role performs operational tasks assigned by store management, including receiving and unpacking daily shipments, shipping merchandise, maintaining the backroom, and routine facility cleaning. The position also supports merchandise presentation, accurate shipment processing, store organization, and customer service. This role has no supervisory responsibilities and is part-time.

Requirements

Must be at least 18 years old.
No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, handle and feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Compare and verify merchandise invoices against received items to ensure shipments are correct.
Send alterations, layaways, and special orders to Guests via FedEx.
Check freight packing slips and transfer slips for accuracy.
Verify transfers were processed through the register and that items match the shipment.
Fold merchandise and pack it in appropriately sized boxes for proper presentation when shipped to Guests or other stores.
Remove pins and plastic from shipped merchandise; place Sensormatic tags in designated locations; hang, fold, and steam merchandise as needed.
Assist with floor projects when necessary.
Receive freight boxes and store transfers through the register.
Send discrepancies in store mail and file non-errors for 30 days; maintain shipment-related paperwork.
Recognize security risks and theft and know how to prevent or handle them.
Create FedEx labels and sort packages by required transit time.
Send recalls and Return to Vendors (RTVs) weekly.
Keep supplies stocked and organized, organize fixtures and shelving, and maintain a neat, clean, and organized work area and daily paperwork.
Communicate policy violations to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Provide feedback to store leadership regarding merchandise-handling concerns.
Understand and apply the company’s Code of Ethics, policies, procedures, and handbooks.
Perform duties with a high level of customer service and contribute to a positive team spirit.
Complete special projects and other duties as assigned.