Freight Coordinator

Napoleon Spring Works•Phoenix, AZ

16h

About The Position

Position Overview The Freight Coordinator plays a central role in managing outbound and inbound freight while supporting multiple departments across the company. This position requires strong organization, accuracy, and professional communication. The ideal candidate is adaptable, proactive, and comfortable balancing logistics responsibilities with administrative, customer-facing, and cross-departmental support.

Requirements

Highschool Diploma or equivalent required
Strong attention to detail and accuracy
Clear, professional verbal and written communication
Thrives in teamwork focused environments
Ability to multitask and stay organized in a fast-paced environment
Basic computer proficiency (email, spreadsheets, order systems)
Positive attitude, strong teamwork mindset, and willingness to learn
Skilled in time management, planning ahead, and scheduling

Nice To Haves

Experience in logistics, shipping, transportation, or office coordination preferred

Responsibilities

Schedule and book LTL and truckload shipments
Communicate daily with freight brokers and carriers
Track transit times, delays, and delivery confirmations
Prepare and maintain accurate shipping documentation
Generate freight quotes for customers, sales, and internal teams
Track freight costs and assist with rate comparisons
Coordinate inbound freight deliveries and receiving schedules
Work closely with warehouse and production teams on order readiness and shipment timing
Support additional logistics tasks as needed to ensure smooth freight operations
Perform data entry for orders, shipment details, customer information, and internal records
Cover receptionist duties during lunches or as needed (phones, front desk, visitor check-ins)
Assist customer service with shipment updates, order questions, and general inquiries
Support sales with freight information, quotes, and order coordination
Assist purchasing with inbound freight communication and tracking
Calculate customer balances and process payments when required
Maintain organized digital and physical files
Communicate professionally with customers, carriers, and internal teams
Maintain accuracy and attention to detail in all tasks
Contribute to a positive, collaborative front office environment
Perform additional duties as assigned to support company operations