Freight Clerk

Owens Corning•Colfax, NC

About The Position

The Freight Clerk coordinates the accurate and timely shipment of finished goods to customers. The role ensures required quality, inventory, and shipping procedures are completed before shipment and coordinates with Shipping, Production, Inventory, Customer Service, Warehouse, Logistics, and other operational teams to support accurate, on-time deliveries in compliance with company standards. The position monitors shipping processes and freight scanning systems, maintains shipment records and supporting documentation, communicates shipment status and issues, and helps resolve bottlenecks and operational discrepancies. It also supports and trains employees on shipping procedures, systems, quality expectations, and best practices; maintains organized shipping and staging areas; and provides coverage for other shipping and packing functions as needed. The Freight Clerk is expected to exercise sound judgment and work independently with minimal supervision while following safety policies and procedures. The role is based in a manufacturing and warehouse environment, with exposure to varying temperatures, dust, noise, and moving equipment. The employee must be able to work in temperatures exceeding 95°F during summer months. Overtime may be required based on business needs. Reliable attendance and punctuality are essential, and additional duties may be assigned as business needs require.

Requirements

High school diploma or equivalent required.
Strong organizational, analytical, and problem-solving skills.
Ability to prioritize multiple tasks and manage changing priorities in a fast-paced manufacturing environment.
Effective verbal and written communication skills.
Proficiency with computer systems, inventory management software, scanning technology, and Microsoft Office applications.
Ability to read and interpret shipping documentation and inventory records.
Ability to investigate and resolve shipment, inventory, and transaction discrepancies.
Strong attention to detail and commitment to accuracy.
Ability to work independently and collaboratively within a team environment.
Working knowledge of shipping, inventory control, warehouse operations, and material flow processes.
Understanding of freight, transportation, and shipment documentation processes.
Ability to stand and walk for extended periods throughout the workday.
Ability to frequently bend, reach, twist, and lift materials up to 30 pounds.
Manual dexterity and hand-eye coordination.
Ability to safely work in a manufacturing and warehouse environment, including temperatures exceeding 95°F during summer months.
Reliable attendance and punctuality.
Ability to work overtime when required based on business needs.
Ability to wear required personal protective equipment and follow established safety policies, procedures, and work practices.

Nice To Haves

Previous experience in shipping, logistics, warehouse operations, inventory control, manufacturing, or a related field.
Experience using ERP systems, inventory management software, and scanning technology.
Experience coordinating cross-functional activities and resolving operational issues.

Responsibilities

Coordinate daily shipping activities so customer orders are processed, staged, and shipped accurately and on schedule.
Verify product quality, packaging, and shipment documentation before loading and shipment.
Ensure shipping personnel follow established staging, scanning, loading, and shipping procedures.
Monitor freight scanning systems and coordinate troubleshooting of system or transaction issues with internal support teams.
Maintain accurate shipping records and documentation, including packing lists, shipment paperwork, and invoicing support documentation.
Communicate shipment status, delays, and order concerns to internal stakeholders and support teams.
Identify and address shipping bottlenecks, process inefficiencies, and downtime that affect customer deliveries.
Support inventory accuracy by ensuring shipments are properly scanned and transacted in company systems.
Develop, update, and maintain standard work and operating procedures as processes evolve.
Coordinate with Production, Inventory, Warehouse, Customer Service, and Logistics teams to resolve issues and support operational goals.
Train and support employees on shipping procedures, systems, quality expectations, and best practices.
Maintain organized shipping, staging, and documentation areas.
Provide support and coverage for other shipping and packing functions as needed.
Use sound judgment, professionalism, and independent decision-making while working with minimal supervision.
Follow safety policies and procedures to promote a safe work environment.
Wear required personal protective equipment and report safety concerns, hazards, incidents, and near misses.
Participate in safety initiatives and continuous improvement efforts.
Perform additional duties and responsibilities as business needs require.