Freight Brokerage Account Executive

CRST The Transportation SolutionCedar Rapids, IA
Onsite

About The Position

CRST is seeking a Freight Brokerage Account Executive to grow and manage customer relationships within our Capacity Solutions business. This role combines account management, business development, and transportation sales, giving you the opportunity to build long-term partnerships while helping customers solve complex freight and logistics challenges. You'll manage an existing portfolio of accounts while identifying opportunities to grow business, develop new customer relationships, and expand transportation solutions. If you're motivated by building relationships, creating opportunities, and making a direct impact on business growth, this role offers significant opportunity for success and career advancement.

Requirements

  • High school diploma or equivalent
  • Strong communication and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving and negotiation abilities
  • Customer-facing, sales, account management, or business development experience
  • Ability to collaborate effectively across teams to support customer needs

Nice To Haves

  • Transportation, logistics, or freight brokerage experience
  • Business-to-business sales experience
  • Experience managing a portfolio of customer accounts
  • Experience prospecting and developing new business opportunities
  • Associate's or Bachelor's degree in Business, Logistics, Sales, or a related field
  • CRM experience

Responsibilities

  • Grow and manage a portfolio of customer accounts
  • Build strong customer relationships that drive retention and long-term growth
  • Serve as a trusted resource for customer transportation and logistics needs
  • Prospect and engage potential customers through phone, referrals, networking, digital outreach, and other business development activities
  • Identify opportunities to expand existing business and secure new transportation opportunities
  • Develop strategies to increase customer engagement and account growth
  • Learn and assess customer needs to recommend transportation solutions
  • Negotiate and close sales opportunities that create value for both customers and CRST
  • Achieve individual sales and growth objectives
  • Partner with internal teams to deliver exceptional customer experiences
  • Support efficient billing and payment processes
  • Resolve customer concerns while maintaining positive business relationships

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug services
  • Telemedicine services
  • Company-paid life insurance
  • Company-paid disability insurance
  • Retirement savings with company match
  • Paid time off
  • Paid holidays
  • Parental leave
  • Voluntary benefits
  • Employee discounts
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