Freight Broker
About The Position
The Carrier Representative is responsible for working with our network of trusted 3rd party carriers to haul our customers’ freight. This includes but is not limited to negotiating rates, booking trucks on available shipments, tracking shipment progress and communicating shipment updates with our sales and customer service teams. The ideal candidate would be self-motivated to exceed daily and monthly goals, possess strong negotiation skills, and possess strong phone, email and verbal communication skills as well as proficient in Microsoft Office/Outlook and Google Chrome.
Requirements
- Excellent communication skills, verbal and written
- Strong problem solving and negotiating skills
- Customer service orientated
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Proficient computer, phone, and internet skills
- Must be able to demonstrate a proactive commitment to Warren corporate values and the success of all staff.
Nice To Haves
- Bilingual preferred, not required
Responsibilities
- Negotiate rates with carriers, entering and recording all terms and conditions of shipment agreements
- Attract and retain qualified carriers
- Match shipments to carrier’s specific needs and profile
- Respond to carrier request for service and resolve load issues
- Communicates with the sales and customer services teams on shipment status and problems that may arise
- Manages a book of business in accordance with monthly goals
- Performs other duties, tasks, or responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
