Freight Broker

Storage Solutions Inc•Westfield, IN

1h•Hybrid

About The Position

We are seeking a motivated Freight Broker to join our logistics team. The ideal candidate will play an essential role in maintaining smooth, efficient transportation operations for our sales teams. In this role, you will take full ownership of managing shipments from start to finish, overseeing each step from order generation through delivery. You'll also be responsible for building strong relationships with carriers and collaborating closely with our sales teams, negotiating competitive rates, and leveraging technology to ensure seamless freight operations.

Requirements

Proficiency with Microsoft Windows, Word, and Excel.
Minimum of 2 years in the Transportation / Logistics field.
Familiarity with various transportation modes and trailer types.
Experienced with logistics software, including data entry.
Knowledgeable in carrier procurement, rate negotiation, and market rate analysis.
Effective in coordinating directly with drivers and dispatchers to ensure timely deliveries and make sound judgment calls.

Nice To Haves

Highly organized with the ability to manage multiple orders, track shipments, and ensure timely follow-ups.
Proficient in maintaining accurate records in TMS and related platforms.
Detail-oriented in processing orders, documenting PODs, and ensuring compliance with service standards.
Skilled in collaborating with sales teams to coordinate shipment details and timelines.
Strong relationship-building with suppliers, shippers, and internal teams.
Service-oriented, focused on high standards and resolving issues promptly.

Responsibilities

Generate, process, and manage orders using TMS software.
Accurately enter shipment data, track order progress, and provide follow-ups as necessary.
Procure carriers and negotiate competitive rates for available shipments.
Dispatch pickup orders and manage daily load activities to ensure timely, efficient delivery.
Act as the main point of contact for carriers, supporting and managing relationships consistently.
Track and monitor shipments to ensure accurate and timely deliveries.
Collect and organize Proof of Delivery (POD) and invoice documentation from carriers.
Provide rate quotes and negotiate pricing directly with sales teams, ensuring prompt and transparent communication.
Maintain high service standards, promptly addressing inquiries and meeting client needs.
Actively monitor all loads, collaborating with team members to address issues proactively.
Analyze carrier performance, market conditions, and pricing to deliver the best service solutions.
Engage regularly with carriers, shippers, and sales teams to meet service commitments and resolve shipment or delivery issues.
Maintain accurate records in TMS and other platforms to track carrier information and shipment history effectively.