Freight AR Specialist

Ally Logistics•Kentwood, MI

1d•Onsite

About The Position

We're looking for our next Freight AR Specialist to join the Finance team! As a Freight AR Specialist, you'll own a book of customer accounts—keeping a close eye on aging, credit exposure, and payment trends while chasing down past-due balances. You'll resolve billing disputes, review credit requests, and partner with Sales, Ops, and Leadership to build collection plans and tackle high-risk accounts. Along the way, you'll be the go-to financial resource for the teams you support, help keep records and month-end clean, and find ways to make our billing and AR processes run smoother. Bottom line: you'll be a trusted collaborator across departments—keeping your accounts' aging healthy, invoicing accurately, and improving the customer experience by serving as their main point of contact for all things invoicing. The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it’s like to work at Ally Logistics.

Requirements

Minimum of 2-3 years in accounts receivable, collections, or billing, preferably in logistics/freight setting
Strong attention to detail, comfort working with account data, and an eye for trends that signal delayed payments
Prior experience initiating conversations with internal teams, leaders, and customers about invoicing, collections, or credit
Organized self-starter who can manage a book of accounts and prioritize independently
Solid problem-solving skills for chasing down discrepancies and resolving disputes
Proactive and self-driven on communication and escalations—flagging accounts that could expose the company to risk or nonpayment

Responsibilities

Monitor assigned accounts—AR aging, credit exposure, payment trends—and follow up on past-due balances.
Process and submit invoices in third-party billing platforms, ensuring accuracy that drives timely payment.
Research and resolve billing disputes, short pays, deductions, and other account issues.
Review credit requests, limits, and terms; help set up new customer accounts.
Work with Sales to review aging, payment trends, and collection plans for their accounts.
Be the go-to financial resource for Sales and Ops on payment history, credit risk, and account status.
Apply customer payments and keep account records accurate.
Build action plans with Sales, Ops, and Leadership for overdue and high-risk accounts.
Help with month-end duties, reconciliations, and reporting.
Suggest ways to improve billing, credit, and AR processes—boosting cash flow and efficiency for finance and sales.
Support cash flow by driving timely payments and healthy balances.

Benefits

Health / Dental / Vision Insurance Plans
401K Plan with Employer Match
Life Insurance Plan (100% employer paid)
PTO Plan (3 weeks PTO for new employees, grows with tenure)
6 paid holidays
Paid Parental Leave
Free professional coaching through Boon Health
Baby-feeding support and on-site Lounge through Pumpspotting
Comprehensive training program
Commitment to defend employees who have signed predatory non-competes
Ongoing, in-house professional development
In-office gym complete with strength and cardio equipment as well as Peloton bikes
On-site snack machine
On-site golf simulator