Mid-Level Fraud Strategy Analyst - Dispute Abuse

USAA•Tampa, FL

2d•$85,040 - $162,550•Remote

About The Position

As a Mid-Level Fraud Strategy Analyst for Dispute Abuse, you will drive USAA’s overall fraud strategy, policies, and analytical capabilities for fraud rules management. You will collaborate with key stakeholders across the enterprise, influence outcomes in a complex, matrixed environment, and participate in industry efforts to share information, build partnerships, and formulate fraud strategies and policies that protect USAA from current, evolving, and future fraud threats. The role develops solutions to complex Financial Crimes problems, contributes to analyses and business strategy initiatives, and extracts insights from data using preparation, modeling, visualization, predictive analysis, pattern recognition, and machine learning techniques. It also consults with the business to understand its direction and requirements, recommends solutions, supports colleagues’ development, and helps ensure risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. The position is remote eligible in the continental United States, with occasional business travel. Individuals residing within 60 miles of a USAA office are expected to work on-site four days per week.

Requirements

Bachelor’s degree, or four years of relevant education and/or experience.
Four years of experience in financial crimes, including stakeholder consultation, needs assessment, requirement translation, and prescribing technology solutions.
Experience gathering business requirements and applying business rules to recommend technology solutions.
Demonstrated experience using fraud rules management to reduce or mitigate losses and fraud exposure.
Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools, or other analysis software, and relevant industry data and methods.
Ability to connect external insights to business problems.
Knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.
Strong written and verbal communication skills, including the ability to synthesize data and clearly report findings.

Nice To Haves

Experience developing and implementing Fraud Dispute Abuse strategies.
US military experience gained through military service or as a military spouse/domestic partner.

Responsibilities

Develop solutions to complex problems in at least one Financial Crimes focus area, aligned with business strategy and objectives.
Participate in and potentially own analyses or business strategy initiatives using innovative or quantitative analytical approaches.
Analyze moderately complex data sets and design Financial Crimes solutions using data preparation, modeling, visualization, predictive analysis, pattern recognition, and/or machine learning.
Use association rule learning, cluster analysis, anomaly detection, data analysis and visualization tools, and object-oriented programming to identify trends and recommend strategies to mitigate risk.
Consult with business partners to understand business direction, environment, and strategies; gather requirements and recommend solutions.
Encourage the technical and soft-skill development of direct and indirect peers.
Serve as a resource for mathematical skills, business product knowledge, and/or Financial Crimes knowledge.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Participate in industry efforts to share and receive information and build partnerships to inform fraud strategies and policies.