American Bank Fraud Specialist

AMERICAN BANK AND TRUST COMPANY INCBowling Green, KY
Onsite

About The Position

American Bank is seeking a full-time Fraud Specialist to join their team. This is an on-site position located at the Scottsville Rd branch in Bowling Green, KY. The role involves daily management of various fraud-related activities and requires a detail-oriented individual with strong problem-solving and communication skills.

Requirements

  • Attention to detail
  • Good problem solver
  • Good communication skills
  • Ability to meet deadlines
  • Excellent organizational skills
  • Ability to multitask

Responsibilities

  • Work Fraud daily
  • Checks Deposits
  • ACH Credits
  • ACH Debits
  • Know your customer
  • Work Payments
  • Manage Alerts
  • Respond to messages
  • Review Reports on Debit Cards
  • Research Reg E claims
  • Research and return for ACH errors
  • Provide credits to customers
  • File disputes
  • Reissue compromised cards

Benefits

  • Medical coverage
  • Voluntary group dental and vision insurance options
  • Company-paid holidays
  • PTO
  • Basic life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance options
  • Accident insurance options
  • Death insurance options
  • Retirement plan
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