Fraud Specialist

O Bee Credit Union•Lacey, WA

2d•$25 - $37•Onsite

About The Position

O Bee Credit Union is hiring a Fraud Specialist to join their team. This full-time position plays a vital role in supporting the mission, members, and company culture of the Credit Union. The Fraud Specialist will identify, investigate, and resolve suspected fraud and suspicious activity to protect member assets and minimize risk. This role involves collaboration with internal departments, members, external financial institutions, and law enforcement agencies to prevent losses, recover funds, and enhance fraud awareness. This position is suitable for individuals with foundational experience in banking, credit unions, fraud prevention, compliance, or financial investigations, who are looking to expand their expertise in financial crimes and member protection.

Requirements

Must have high school diploma or equivalent.
Must be able to pass a background and credit check.
Must be bondable.
Strong written, verbal, and electronic communication skills.
Strong analytical, investigative, and critical-thinking skills.
Ability to manage multiple priorities, deadlines, and routine risk-based decisions.
Ability to follow established procedures while recognizing when a matter requires escalation.
Ability to work independently on assigned responsibilities and collaboratively within a team environment.
Working knowledge of common fraud schemes, including identity theft, account takeover, card fraud, ACH fraud, check fraud, and scams.

Nice To Haves

Associate’s degree or equivalent combination of education and experience is preferred.
At least one year of experience in a financial institution, fraud prevention, financial crimes investigations, compliance, or a related field is preferred.
At least one year of experience in deposit operations is preferred.
Current BSA/AML certification is preferred.

Responsibilities

Maintain and develop knowledge of state and federal laws and regulations related to financial crimes, including the Bank Secrecy Act (BSA) and Regulation E.
Monitor real-time and post-transaction activity to identify unusual, suspicious, or potentially fraudulent behavior.
Review and investigate routine to moderately complex reports of suspicious activity received from internal departments, branch employees, members, financial institutions, and law enforcement agencies.
Conduct investigations involving suspected fraud, including gathering and reviewing information related to subjects, victims, transactions, and potential witnesses.
Document investigative findings and resolve fraud and suspicious activity cases in accordance with established procedures and escalation requirements.
Prepare case documentation and supporting information for Suspicious Activity Reports (SARs) and assist with regulatory reporting as assigned.
Monitor fraud detection systems and identify trends, patterns, and emerging fraud concerns. Escalate significant findings and recommendations to leadership.
Assist with fraud recovery efforts and take appropriate action to mitigate potential or ongoing losses.
Provide fraud awareness guidance and support to employees and internal departments.
Collaborate with internal teams and external partners to investigate suspicious activity and protect member and Credit Union assets.
Follow established fraud prevention procedures and contribute ideas for improving processes, controls, and member protection.