Fraud Security Specialist

CoinPoker • Lisbon, Benelux

20h • Remote

About The Position

CoinPoker is seeking a Fraud Security Specialist to join their Security department. This role is responsible for protecting CoinPoker from intentional and co-ordinated abuse, including intentional fraud, money-laundering, and account safety. The specialist will be part of an effective team, combining investigative expertise to identify, investigate, and resolve fraud, abuse, cheating, and emerging threats to the highest standard. The ideal candidate will possess high integrity, sound judgment, an investigative mindset, and thrive on solving complex problems. They should be detail-oriented, data-driven, highly organized, possess excellent communication skills, and remain calm under pressure. Adaptability in a fast-paced environment and a passion for protecting customer trust and platform integrity are essential.

Requirements

• Previous experience in fraud prevention and risk management, preferably in the iGaming industry.
• Excellent analytical skills and the ability to work with large volumes of data to identify patterns and trends.
• Familiarity with fraud monitoring systems, risk analysis tools, and security technologies.
• Ability to clearly and effectively communicate complex findings to other staff members and stakeholders.
• High level of accuracy and attention to detail in all investigations and reports.
• Ability to anticipate fraud and risk issues before they occur, taking preventive actions.

Responsibilities

• Manage Transaction queues ensuring transactions meet operation requirements and comply with AML and regulatory obligations.
• Conduct deep-dive investigations into multi-accounting, account sharing, account compromise, identity abuse, and coordinated abuse rings.
• Documentation review and management.
• Uphold customer centric services, delivering the highest of customer support standards to ensure reputational integrity.
• Work closely with other departments to resolve internal and external customer needs and requests.
• Liaise with other departments to solve complex cases and issue resolution.
• Present regular reports and insights on fraud trends and abuse rings.
• Present process and tool enhancements to improve processes.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to work with cutting-edge technology in the blockchain and online gaming industry.
• Flexible working hours and the ability to work fully remotely.
• A collaborative and inclusive team culture.
• Professional development opportunities and career growth within a rapidly evolving company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed