Fraud Project Operations Specialist

LMI • Remote,

2d • $125,000 - $145,000 • Remote

About The Position

LMI is seeking a highly skilled and motivated Fraud Project Operations Specialist to join its USPS team. The role supports the USPS Manager of Product Prep and Payment through cross-functional communication, business and IT requirements development, stakeholder engagement, project management, coordination of industry activities with the Mailers Technical Advisory Committee (MTAC), and strategic operational solutions. The position calls for a creative, strategic self-starter with strong project management, communication, and critical-thinking skills.

LMI is a digital solutions provider focused on accelerating government impact through innovation and speed. It invests in technology and prototypes ahead of need and brings commercial-grade platforms and mission-ready AI to federal agencies. LMI serves the defense, space, healthcare, and energy sectors and is headquartered in Tysons, Virginia.

The position is remote. The target salary range is $125,000–$145,000; the posting notes that this range is not a guarantee and that individual compensation depends on factors including location, internal equity, business considerations, client contract requirements, and candidate qualifications.

Requirements

• Bachelor's degree and 8–10 years of experience in one or more of the following: technical project management, project scheduling, business process improvement, business consulting, or continuous improvement.
• Consultancy experience with large, complex projects.
• Relationship-building, influencing, emotional intelligence, and exemplary written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Advanced skills and experience with Microsoft Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio.
• Ability to perform successfully in an autonomous and collaborative virtual environment.
• Ability to thrive in ambiguous environments, take initiative, and exceed client expectations.
• Ability to navigate complex organizations.
• Significant understanding of project management fundamentals and ability to work within project constraints.
• Excellent presentation and customer relationship management skills.
• Ability to obtain a Position of Public Trust clearance. Must be a U.S. citizen or permanent resident. Permanent residents must have resided in the U.S. for the past five years and must not have traveled outside the U.S. for a combined total of six months during that period.

Nice To Haves

• Experience in federal government or federal government consulting.
• Strong working knowledge of ServiceNow, Salesforce, MS Power Suite, and the Software Development Lifecycle.
• Experience with or certification in SAFe, Prosci, Lean Six Sigma, CPBA, or LUMA Human-Centered Design.
• Experience with project management software, dashboards, and automated Agile tools.
• Project management consulting experience.

Responsibilities

• Support the development, review, and prioritization of Business Needs Statements for new feature development and IT implementation.
• Liaise between Product Prep and Payment teams and IT to facilitate clear, timely communication and resolve outstanding action items.
• Support communication and coordination between the business and customers, including industry outreach and stakeholder updates.
• Develop visualizations and presentations to communicate insights to technical and non-technical stakeholders.
• Aggregate data and prepare concise reporting materials to support decision-making for FAM Projects.
• Apply Agile best practices to manage requirements identification, development, and review with business and IT stakeholders.
• Analyze Product Prep and Payment business processes to identify opportunities for process improvement and automation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior