Fraud Prevention Specialist

Stellantis Financial Services•Houston, TX

4d•Hybrid

About The Position

The Fraud Prevention Specialist is an entry-level position responsible for the detection and investigation of potential financial fraud activity. This role provides training in fraud systems, case management, and operational procedures while developing the foundational skills needed for fraud prevention. Under direct supervision, the Specialist reviews alerts, collects evidence, documents findings, and escalates cases appropriately. This position is ideal for individuals beginning their fraud prevention career in a structured, team-oriented environment.

Requirements

Minimum 1 year experience in the auto finance industry.
High school diploma or GED.
Experience working with identity verification and fraud detection software such as Point Predictive, TLO and LexisNexis.
Basic understanding of auto finance operations such as underwriting, funding, and collections.
Strong attention to detail and willingness to learn.
Good written and verbal communication.
Ability to follow procedures and work as part of a team.
Overtime required � required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Houston, Tx
An applicant must be authorized to work in the United States to be eligible for this position.
Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position

Responsibilities

Review and investigate discrepancies on credit applications, retail installment contracts, paystubs, and other documents provided to satisfy stipulations.
Detect when information on applications, loan contracts, documents and stips could pose a fraud risk to the company, its auto dealers, and customers.
Conduct thorough investigations into potentially fraudulent activities, including verification of identity, documents and credit application information to prevent onboarding fraudulent accounts.
Complete customer phone interviews to clear credit bureau fraud alerts and verify applicant s identity when red flags exist.
Maintain accurate records in the loan and lease originations systems and in case management systems.
Escalate suspected cases to management.
Collaborate with underwriting and operations teams to validate data discrepancies.
Participate in fraud training sessions and shadow senior specialists.
Gain working knowledge of fraud systems, policies, and compliance requirements.
Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers, and dates of birth.
Other duties may be assigned.