Fraud Operations Finance Senior Associate - Expense Management & Analysis

JPMorgan Chase & Co.•Columbus, OH

About The Position

Join a team where your financial insights help protect customers and drive business performance. You will partner with senior leaders to deliver analysis, improve efficiency, and support strategic priorities. This is a high-impact opportunity to work in a fast-paced environment while contributing to business transformation and innovation. As an Operations Finance Senior Associate – Expense Management & Analysis in Consumer & Community Banking, you support the Fraud Customer & Protective Services expense management team as a core finance partner. You own end-to-end monthly forecasting, budgeting, reporting, and analysis for the Fraud Prevention function. You provide financial transparency and insights to empower operational teams and support disciplined execution against strategic priorities. You also contribute to transformation efforts and leverage tools such as Excel, PowerPoint, LLM, Tableau, Databricks (SQL), Essbase, and SAP to deliver reporting and analysis.

Requirements

Bachelor’s degree in finance, accounting, or a related field
4+ years of financial or accounting management experience
Strong analytical and quantitative skills, with the ability to analyze large datasets and translate insights into recommendations
Advanced skills in Excel and PowerPoint/PitchPro
Proficiency with data mining, data gathering, and manipulation of datasets
Strong attention to detail and a solution-oriented mindset
Excellent written and verbal communication skills, with the ability to articulate complex issues clearly
Ability to create ad hoc reporting and executive-level materials for senior management
Proven ability to manage multiple priorities and deliver under tight deadlines in a fast-paced environment
Strong stakeholder management skills with the ability to partner across Business, Finance, and FP&A teams
Self-motivated, proactive, and able to work independently while driving results

Nice To Haves

Experience in retail financial services, banking, or operations finance
Knowledge of financial platforms such as Essbase and SAP
Experience working with SQL or Databricks
Familiarity with automation tools, LLM applications, or process improvement initiatives
Experience supporting strategic projects, transformation efforts, or operational efficiency initiatives

Responsibilities

Partner with senior leaders and Managing Directors, becoming a trusted finance advisor and key resource for expense management and strategic insight
Lead the development of annual budgets and monthly forecasts, tracking key initiatives and identifying opportunities for cost optimization
Oversee the monthly forecasting process, coordinating financial reporting and managing annual and mid-year budget processes
Analyze financial performance by evaluating variances, trends, risks, and opportunities versus budget and forecast
Review and analyze expense transactions, providing clear and actionable recommendations
Summarize expense performance and illustrate changes using Excel, PowerPoint, and Tableau
Consolidate and present month-end close results, providing clear variance explanations and actionable recommendations
Create and deliver executive-ready materials and presentations to support senior management decision-making
Develop financial and strategic analyses and provide decision support to Operations Senior Management and Consumer & Community Banking Finance
Support continuous improvement and expense reduction initiatives, including introducing automation and minimizing cycle times
Maintain and coordinate a calendar of deliverables, ensuring execution across reporting and planning cycles