FRAUD OPERATIONS ANALYST

Traditional Bank, Inc. • Lexington, KY

11h • $17 - $24 • Onsite

About The Position

Responsible for working with all business units within the bank as well as with bank customers to prevent, detect and respond to fraud events. Assists the Fraud Operations Officer in investigating fraud events and developing new controls and procedures relative to fraud. Keeps detailed records of suspicious activity, performs trend analysis and communicates threats to Fraud Officer with recommendations.

Requirements

• Bachelor’s Degree or practical knowledge of job area obtained through prior relevant experience.
• Understanding of consumer and commercial banking, online banking/mobile banking, loan processing and card services.
• Solid problem-solving skills and ability to make swift, sound judgments with minimal oversight.
• Ability to think out of the box and recommend feasible solutions under the circumstances.
• Exceptional documentation and process management skills.
• Excellent verbal and written communication skills.
• Excellent inter-personal and partnering skills to facilitate effective working relationships.
• Able to adjust to a rapidly changing environment.
• Strong analytical, research and attention to details skills.
• Able to work independently and as part of team.
• Able to manage multiple tasks or projects.
• Planning and organizational skills.
• Self-directed and results driven with demonstrated ability to capture and document the needs of the business.
• Strong Technical Skills and proficiency in launching applications and maneuvering in a Windows based environment.
• Self-starter who proactively seeks learning and development opportunities.

Responsibilities

• Review transactions to identify suspicious items then work with bank personnel and customers to validate activity and prevent losses.
• Prepares/oversee the preparation of reports relative to monitoring or investigating fraud.
• Participates in or supports projects related to fraud detection, prevention or root cause analysis as assigned.
• Communicates with internal and external customers on fraud issues and problem resolutions.
• Establishes good relationships with other departments within the bank as well as Federal, State, local, law enforcement agencies, and other financial institutions.
• Assists with developing and delivering employee training and security awareness programs.
• Completes on-line compliance training as required.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level