About The Position

State Street Wealth Services – Wealth Custody and Clearing is seeking an experienced Vice President to serve as Fraud Officer. Reporting to the Head of Wealth Custody and Clearing Compliance, this role is dedicated to establishing, implementing, and executing the business’s fraud risk management program. The Fraud Officer will translate enterprise fraud policy and regulatory expectations into a practical, sustainable, risk-based program tailored to the business model, client lifecycle, products, channels, and third-party ecosystem. The role provides focused leadership and accountability for fraud risk management, helping protect client assets and information, meet policy and regulatory expectations, strengthen preventive and detective controls, and support a secure, client-focused operating model. The Fraud Officer will also be the principal Wealth Custody and Clearing liaison to the State Street Fraud Program Office and relevant governance forums. Success requires senior-level fraud risk leadership in a regulated financial institution, strong judgment and executive presence, and the ability to drive outcomes across business, risk, technology, operations, and control functions.

Requirements

  • Bachelor's degree or equivalent relevant experience.
  • At least 10 years of relevant experience in fraud risk management, fraud strategy or operations, financial crimes compliance, operational risk, business risk management, investigations, audit, or a related discipline, including meaningful experience leading programs or major workstreams.
  • Experience in banking, broker-dealer, wealth management, custody, clearing, payments, fintech, or another highly regulated financial services environment.
  • Demonstrated success designing and implementing fraud frameworks, controls, analytics, governance, reporting, and remediation in a complex organization.
  • Working knowledge of fraud risks affecting onboarding, authentication, account servicing, money movement, digital channels, employee access, third parties, and vulnerable clients.
  • Experience overseeing material third parties and defining control, data, incident, service-level, and escalation requirements.
  • Experience engaging senior management, regulators, auditors, and governance committees on fraud risk matters.
  • Executive ownership and accountability for building and operating a fraud risk management program in a complex, regulated environment.
  • Deep expertise in fraud typologies, fraud prevention and detection, risk assessment, control design, analytics, incident response, issue management, and third-party oversight.
  • Ability to translate policy, regulatory expectations, risk information, and operational realities into an executable program with clear ownership, milestones, and measurable outcomes.
  • Strong executive communication and ability to present complex fraud issues, options, and recommendations to senior management and governance forums.
  • Demonstrated ability to influence senior stakeholders and drive action across a matrixed organization without relying solely on direct authority.
  • Sound judgment under pressure, including prompt escalation and risk-based recommendations that balance fraud loss prevention with client experience and operational efficiency.
  • Strong understanding of first-, second-, and third-line responsibilities and ability to work effectively across Compliance, business, risk, audit, and investigative functions.
  • High integrity, discretion, and ability to manage sensitive incidents, confidential information, and competing priorities.

Nice To Haves

  • An advanced degree.
  • Experience with risk, issue, reporting, case-management, or data-visualization platforms such as Archer, OpenPages, Tableau, and SharePoint.

Responsibilities

  • Own the end-to-end design, implementation, execution, and continuous enhancement of the fraud risk management program, including its operating model, governance, standards, procedures, control framework, roadmap, and ongoing maintenance.
  • Set the fraud program strategy and prioritized roadmap in alignment with State Street policy, enterprise risk appetite, legal and regulatory requirements, business objectives, and changes to the operating model.
  • Establish fraud governance, decision rights, escalation thresholds, roles, responsibilities, reporting routines, and documented accountability across the business and its partners.
  • Direct periodic and event-driven fraud risk assessments across products, services, client types, digital channels, processes, systems, and third-party relationships, and translate results into remediation plans and risk-reduction priorities.
  • Define minimum preventive and detective fraud controls for onboarding, identity verification, authentication, account servicing, ownership and beneficiary changes, money movement, transfers, employee access, exception management, and other high-risk activities.
  • Drive fraud control implementation with accountable owners; establish evidence and testing expectations; assess control design and operating effectiveness; and require remediation or compensating controls for identified gaps.
  • Establish the fraud detection and analytics agenda, including data requirements, typologies, scenarios, rules, thresholds, alert quality standards, and management information; partner with relevant teams and providers to develop scalable capabilities.
  • Own key risk indicators, key performance indicators, and thresholds covering fraud incidents and losses, prevented losses, false positives, client friction, investigation timeliness, control performance, and remediation progress.
  • Lead business coordination for potential or confirmed fraud events, ensuring prompt escalation, containment, evidence preservation, stakeholder engagement, and management communication in accordance with enterprise pathways and the Fraud Response Plan.
  • Direct root-cause and lessons-learned reviews, ensure deficiencies are documented and assigned, challenge remediation plans, and drive sustainable closure through issue management processes.
  • Set fraud control, data-sharing, incident-notification, audit-trail, service-level, and escalation expectations for Apex and other material service providers, vendors, RIAs, and correspondent relationships; establish risk-based due diligence and monitoring.
  • Review and challenge fraud risk for new products, client propositions, material process changes, technology releases, and market expansion; define launch controls and readiness conditions and monitor performance after launch.
  • Sponsor fraud prevention measures addressing account takeover, identity theft, impersonation, social engineering, scams, unauthorized transfers, insider activity, and financial exploitation of vulnerable or specified adults.
  • Maintain alignment with State Street policies and relevant regulatory expectations, and coordinate fraud-related regulatory, audit, and independent-review readiness with relevant control functions.
  • Provide concise, forward-looking reporting and recommendations to the Head of Wealth Custody and Clearing Compliance, business leadership, and governance committees; promptly escalate material exposures, incidents, control failures, and overdue remediation.
  • Serve as the primary Wealth Custody and Clearing point of contact to the Fraud Program Office and as a senior fraud risk advisor to business and control partners.
  • Establish role-based fraud awareness, procedures, and training for personnel and relevant partners, reinforcing escalation and reporting expectations.
  • Define the capabilities, staffing, technology, and external support required for the program; lead assigned resources and workstreams, manage dependencies, and hold stakeholders accountable for deliverables and timelines.

Benefits

  • 401(k) retirement savings plan with company match
  • Basic life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability coverage
  • Optional additional insurance coverages
  • Paid vacation
  • Paid sick leave
  • Short-term disability
  • Family-care leave
  • Employee Assistance Program
  • Eligibility for annual performance-based incentive awards, subject to stated exclusions
  • Eligibility for certain tax-advantaged savings plans
  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Employee networks
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