Fraud Management Department Manager

Hawaii Sate Credit Union • Honolulu, HI

4d • Onsite

About The Position

We are seeking an experienced Fraud Management Department Manager. As the leader of Fraud Management, you understand how to mitigate, control and plan ahead on proactively prevent and handle fraud. You'll be the primary expert on how to stop fraud as it occurs and educate others on proactive prevention of fraudulent cases. The Fraud Management Department Manager serves as the first line of defense, and reports directly to the Enterprise Risk Division Manager. This position is located at our HSFCU Headquarters in Downtown Honolulu.

Requirements

• 5+ years of progressive experience in one (or more) of the following: fraud prevention, fraud investigations, financial crimes, risk management, compliance, financial services or related field.
• 1+ year of managerial experience leading a team.
• Strong understanding of financial institution operations, procedures and regulatory knowledge.
• Experience in program development and management.

Nice To Haves

• Experience in payment systems.
• Previous experience in reporting and data analytics.

Responsibilities

• Design, implement and continuously optimize fraud prevention strategies and controls.
• Monitor fraud analytics and proactive surveillance capabilities to identify suspicious activity, emerging fraud schemes and potentially unauthorized transactions.
• Handle escalated fraud cases that are high priority and advanced complexity.
• Make decisions regarding claims, account closures and other potential actions to mitigate fraudulent losses.
• Report operational fraud metrics to division and relevant business units.
• Develop and deliver fraud training & organizational awareness.

Benefits

• Competitive pay
• Merit increases
• Incentives
• 100% coverage for medical and dental premiums for full-time employees
• 50% coverage towards family members' medical and dental premiums
• Pre-tax deductions for Flexible Spending Plan
• 13 paid holidays each year
• Paid time off for Election Day
• Up to 2 full days off for Community Service
• Increase in PTO accrual with every year employed
• 401(k) plan with up to 10% employer contributions
• 6% employer match for 401(k)
• Profit sharing after first year
• 100% bus pass reimbursement
• Up to $100 subsidy towards parking
• Pre-Tax deductions for transportation
• Access to wellness fairs
• Flu shot clinics
• On-site fitness centers
• Flexible spending plans
• Credit union discounts
• Life insurance
• Accident insurance
• Disability insurance
• In-person and online training programs
• Workshops
• Career development assistance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed