Fraud Investigator

FourLeaf Federal Credit Union•Town of Oyster Bay, NY
•$66,420 - $79,704

About The Position

The Fraud Investigator safeguards FourLeaf Federal Credit Union’s assets by assessing risk in operational areas with monetary or legal exposure. The role handles complex, end-to-end investigations and decisions involving fraudulent applications, transactions, and member fraud claims, while contributing to department and strategic initiatives. Flexible work options, including remote work, are available. The investigator reviews evidence and documentation, manages and prioritizes cases, monitors fraud reports and tools, and recommends or takes corrective actions to recover stolen funds and prevent future losses. The role researches suspicious activity and prepares initial and continuing SARs for submission to FinCEN. It also analyzes member transaction and relationship data, develops fraud prevention strategies, maintains related policies and procedures, and collaborates with internal partners, law enforcement, and other financial institutions. Additional duties include providing expert testimony when needed, supporting training and risk-management improvements, serving as a fraud subject matter expert, assisting branches and other teams, and completing ongoing training to meet annual CFE or CFCI requirements.

Requirements

  • Bachelor’s degree in Finance, Criminal Justice, or a related field.
  • At least 4 years of experience in investigations and fraud, loss mitigation, financial crimes, or risk management.
  • Understanding of banking practices, policies, regulations, and law enforcement practices.
  • Certified Fraud Examiner (CFE) and/or Certified Financial Crimes Investigator (CFCI) certification required.

Nice To Haves

  • Experience with Verafin and Fiserv DNA.

Responsibilities

  • Conduct complex investigations, review evidence and documentation, and recommend or perform corrective actions to recover funds and prevent losses.
  • Manage and prioritize a caseload using case-management systems, preserving fraud cases, evidence, and relevant information.
  • Monitor fraud reports and tool performance to maintain agreed risk levels and a positive member experience.
  • Research suspicious activity, analyze whether it warrants a suspicious activity report (SAR), and write initial and continuing SARs for submission to FinCEN.
  • Analyze member transaction and relationship data to develop and improve fraud-prevention strategies and monitor current fraud trends.
  • Draft and maintain fraud, compliance, and security policies and procedures.
  • Collaborate with internal and external business partners on projects and strategic initiatives, and work with law enforcement agencies and other financial institutions.
  • Provide expert testimony in legal proceedings as needed.
  • Assist with developing fraud and risk-management training and conduct training as needed.
  • Work with Risk Management to improve investigations and identify control and procedural issues; act as a Fraud Subject Matter Expert when requested or required.
  • Support branches, other departments, S3 representatives, and Fraud and Risk teams; take on related ad hoc assignments.
  • Complete ongoing training to meet annual CFE or CFCI requirements and maintain knowledge of fraud trends and mitigation.

Benefits

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Voluntary benefit programs
  • 401(k) plan with employer match
  • Reimbursement and wellness programs
  • Annual performance-based bonus
  • Tuition and fitness reimbursement programs
  • Volunteer opportunities
  • Employee clubs, sports, and social events
  • Food truck days
  • Executive “Water Cooler Chats”
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