Fraud Investigator

NFM • Cedar Park, TX

2d

About The Position

The Fraud Investigator protects NFM corporate assets by minimizing accounts receivable losses through prevention, detection, investigation, and prosecution of fraudulent activities and chargebacks. The role investigates internal and external fraud and theft, analyzes evidence, conducts interviews and off-site surveillance, prepares reports and statements, and works with law enforcement and government agencies. The investigator may testify in court in connection with legal action brought by NFM. Work schedules may include nights, weekends, or early mornings based on business needs.

Requirements

• Bachelor’s degree in criminal justice, a related field, or equivalent experience.
• 3–5 years of retail investigations, law enforcement, or related experience.
• 1–2 years of skip tracing and online investigations experience.
• 1–2 years of interview and interrogation experience.
• Ability to solve complex problems and make sound decisions in high-pressure situations.
• Knowledge of federal laws, state statutes, and local ordinances related to fraud, cybercrimes, bad checks, repossessions, theft, and skip tracing individuals.
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within 90 days of employment.
• For Nebraska and Kansas only: Obtain certification in deployment of Oleoresin Capsicum (OC) within one year of employment and maintain certification standards.
• Valid driver’s license and acceptable driving record.
• Ability to work night, weekend, and/or early morning hours based on business needs.
• Pre-employment screening includes, but is not limited to, a criminal background check.

Responsibilities

• Conduct interviews and prepare written statements regarding internal and external fraud or theft.
• Investigate suspected or confirmed fraudulent activity against NFM in conjunction with Loss Prevention and follow apprehension procedures.
• Analyze evidence, including surveillance video and transaction receipts, and prepare investigation reports for prosecution.
• Conduct off-site surveillance of suspected criminals connected to an NFM incident or offense.
• Testify in court cases involving legal action brought by NFM.
• Work with law enforcement and government agencies on theft or criminal investigations and provide information related to criminal activity that may affect NFM.

What This Job Offers

• Job Type: Full-time