Fraud Investigator

EagleBank•Silver Spring, MD

11d•Hybrid

About The Position

EagleBank is a values-driven organization focused on building meaningful connections with customers, employees, and shareholders. We are committed to inclusion, equity, and respect, celebrating diversity and investing in employee growth and wellbeing through various programs and opportunities. We offer benefits such as maternity and parental leaves, wellness discounts, healthcare premium sharing, HSA employer funding, and 100% 401(k) matching up to 4%. This position is eligible for hybrid remote work, requiring four days per week in the Bournefield office in Silver Spring, MD.

Requirements

Bachelor's degree in a related field, or an equivalent combination of education and experience (in lieu of a bachelor's degree, three years of directly related professional experience may be substituted).
2 years of training and direct experience in fraud/financial crimes investigations, preferably within the Financial Services Sector.
Relevant financial services sector, military and/or law enforcement experience which includes financial investigations may be substituted.
Ability to document case-work and prepare or create effective reports/forms.
Ability to communicate clearly with customers and employees (orally and in writing).
Strong, demonstrated presentation skills to all levels within the enterprise.
Able to design/teach/train individuals and groups on moderately complex materials relating to security and fraud.
Proficient with Microsoft Office products (Word, Excel, PowerPoint).
Ability to communicate clearly, interview or interrogate, when appropriate.
Ability to interact productively with clients and staff (orally on-clients in data-gathering and support).
Working knowledge of banking products such as checking accounts, wire transfer, ACH, credit/debit cards.

Nice To Haves

Direct experience in interacting with law enforcement, AML/BSA, etc.
Knowledge and experience with case-management systems and core banking systems.
Working knowledge of Verafin.
Specific knowledge of core banking systems, operation of common banking products, applicable laws and regulations, and how each may be impacted by fraudulent activities.
Willingness to join and participate in local security and fraud-management organizations.

Responsibilities

Develops and conducts fraud investigations.
Monitors and dispositions fraud alerts.
Mitigates financial losses through asset recovery.
Monitors and reports on fraud trends.
Engages in strategy development to address fraud trends.
Interacts with the Fraud Investigations Manager, BSA/AML, clients, and other fraud personnel within financial services organizations, and federal/local/state law enforcement agencies.