Fraud Investigator-Security Specialist, FISU

Central Bank & Trust•Lexington, KY

About The Position

Assists in overseeing security policies and procedures, monitoring and responding to security incidents, and conducting security scans of company facilities (both in-person and virtually). Responsible for the assessment of risks and offering solutions for mitigation and serves as a law enforcement liaison. Investigates fraudulent activity according to department standards for the apprehension and prosecution of offenders and restitution of losses.

Requirements

Must have one of the following: Associate’s degree in criminal justice with three+ years’ experience in security field 10+ years in law enforcement
Five+ years professional experience in conducting investigations, and using a variety of the field’s concepts, practices and procedures (can include skip tracing, asset tracking, and questioning persons who are uncooperative)
Excellent verbal and written communication skills
Proven strength in investigation, negotiation, analysis, problem solving, organization, time management, interpersonal skills, customer service and interrogative/interviewing skills
Intermediate knowledge level and practical use of Word, Excel and Outlook
Must maintain a valid driver’s license with the ability to travel among all Bank locations

Nice To Haves

Experience with alarms, cameras, recording devices, locks, computer access criteria, firewall options, intrusion detection devices, etc. preferred
In-depth understanding of the various methods customers use to conduct banking transactions is preferred

Responsibilities

Conduct physical security and risk vulnerability inspections, evaluate and provide recommendations for mitigation for all Central Bank & Trust Co. locations annually.
Assist in the development and teaching of security training for Bank employees.
Liaison with law enforcement during bank robberies or other criminal activity against the Bank and with prosecutors and court personnel to collect restitution. Motivates the same to arrest and prosecute individuals responsible.
Prepare reports related to security incidents, access control, camera logs, alarm logs, effectiveness of the security program, and risk assessments.
Assist with developing a strategic framework to ensure security upgrades are completed timely and in order of risk posed to the company.
Keeps current with emerging information security technologies, alerts and issues.
Keeps abreast of all federal or state regulations relating to physical security, information security and privacy and ensuring compliance to same.
Serve as the back-up to the Physical Computer Security Administrator to ensure access controls, cameras, cyber keys and other physical security responsibilities are performed.
Assist with vendor management to ensure all security applications/equipment maintenance and updates are properly performed.
Assist the Director of FISU with internal investigations related to theft, embezzlement, domestic violence or other sensitive employee issues.
Handles disgruntled customers and works to diffuse situations/solve issues.
Travels to all locations as necessary to service broken locks, cyber keys, vaults, etc.
Assists with the investigation of fraud activity according to department standards to maximize loss reduction, suspect apprehension and prosecution and fraud recovery.
Determines if the customer is making a fictious fraud claim or not to the Bank and if not, then determine who committed the fraud and uncovers and preserves evidence to support a prosecution of the individual(s).
Assists with the investigation of debit and credit card fraud, of check forgeries or counterfeits, and of wire fraud or scams on customer accounts.
Attends/participates in training to keep up-to-date on fraud trends and tactics relevant to banking standards in the prevention of further fraud.
Ensure SARs are completed and filed as required.
Attends and testifies in court when necessary.
Performs other duties as assigned.