Fraud Investigator/Loss Mitigation Analyst

Veros Credit, LLC • Santa Ana, CA

7d • $24 - $29 • Onsite

About The Position

The Fraud Investigator / Loss Mitigation Analyst is responsible for identifying, investigating, and resolving fraudulent activities and losses related to auto loan originations and servicing across a nationwide portfolio. This role plays a critical part in mitigating risk by conducting in-depth investigations of suspected fraud, collaborating with internal departments and external agencies, and developing strategies to prevent future occurrences. The ideal candidate will have a strong understanding of auto lending, credit risk, dealer relations, and asset recovery.

Requirements

• Bachelor’s degree in Criminal Justice, Finance, Business Administration, or related field preferred.
• 3+ years of experience in auto finance, consumer lending, fraud investigations, or loss prevention.
• Experience in working with indirect auto lending and dealer fraud is highly preferred.
• Strong knowledge of fraud typologies in subprime and prime auto lending environments.
• Familiarity with credit bureaus, vehicle valuation tools (e.g., NADA, KBB, BLACKBOOK, MMR), DMV documentation, and funding practices.
• Proficient in investigative tools such as LexisNexis, Accurint, CLEAR, TLOxp, CARFAX, and skip tracing databases.
• Understanding of relevant laws and regulations, including FCRA, UDAAP, GLBA, and ID theft laws.
• Ability to analyze large sets of data to identify anomalies or patterns indicative of fraud.
• Excellent written and verbal communication skills for case reporting and cross-functional collaboration.
• High level of integrity, confidentiality, and sound judgment in high-stakes situations.

Nice To Haves

• Certified Fraud Examiner (CFE)
• Certified Anti-Money Laundering Specialist (CAMS)
• Skip Tracer Certification
• Law Enforcement or Regulatory Agency experience

Responsibilities

• Serve as the primary point of contact for dealer fraud or misconduct allegations routed from various departments, review leads and determine the appropriate course of action.
• Investigate dealer misconduct or collusion, including power booking, payment packing, fake down payments, and document tampering.
• Analyze auto loan applications, funding packages, and account activity for indicators of fraud, including identity theft, straw purchases, income/occupancy misrepresentation, synthetic identities, and forged documents.
• Conduct full reviews of dealer fraud claims, including high-volume or active dealers, to substantiate or verify allegations, and manage any resulting referrals, actions or communication.
• Maintain primary responsibility for analyzing and reviewing, and improving reports, to communicate findings/patterns/trends to the appropriate stakeholders.
• Conduct post-funding reviews and contract audits using internal and third-party data sources (e.g., LexisNexis, TLO, Clear, MVR).
• Interview applicants, dealers, and internal staff to gather statements and verify facts.
• Prepare detailed fraud case reports, summaries, and recommendations for internal stakeholders and legal counsel.
• Analyze early payment defaults, charge-offs, and skip accounts to determine root causes and possible fraud involvement.
• Collaborate with Repossession and Skip Tracing teams to locate and recover collateral.
• Recommend and support litigation efforts against fraudulent dealers or borrowers.
• Track and report financial impact of fraud and loss mitigation efforts on recoveries.
• Monitor and follow up on restitution payments, police reports, and insurance claims when applicable.
• Assist in developing and enhancing fraud detection rules, models, and early warning indicators in collaboration with Credit Risk and Decision Science.
• Support the development and delivery of fraud prevention training to internal teams (Sales, Funding, Credit, Servicing).
• Maintain accurate records and documentation in accordance with internal policies and regulatory requirements.
• Stay current on fraud trends, schemes, and technologies in auto lending.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level