Fraud Investigator I

Space Coast Credit Union•Melbourne, FL

2d•$28 - $30•Hybrid

About The Position

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy. As a Fraud Investigator I, you will help protect the credit union and its members by investigating potential fraud, reviewing fraud cases, and supporting loss prevention efforts. This role partners with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.

Requirements

Associate Degree or specialized certification or equivalent of field experience required.
Prior experience with law enforcement communications or legal proceedings necessary.

Nice To Haves

ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certifications a plus.
3-5 years experience in a financial institution including fraud, claims, and disputes preferred.

Responsibilities

Reviews high risk activity to determine appropriate action to mitigate potential losses and limit negative member experience.
Reports to management any changes in fraudulent activity and potential losses and is knowledgeable about industry trends and regulations.
Investigates fraudulent activity, including analyzing data and documents, interviewing witnesses and preparing reports. Performs all necessary follow-up in a timely manner, including contact with law enforcement officials to prevent or reduce loss to members and the organization.
Seeks appropriate and timely civil and legal pursuit of members or non-members who have caused a loss to the credit union to recoup losses.
Analyze and determine any areas of compromise and vulnerability in order to prevent future reoccurrences and identify and future risks that may not have presented themselves yet. Works in collaboration with other departments to identify areas of vulnerability and assist Leadership in implementing controls to mitigate fraud risk.
Works in support of leadership for audit and regulatory requests and training by sharing intelligence and best practices.
Stays current with fraud trends in the market by monitoring data from the Fraud Analysts and attending meetings/or conferences in order to prevent fraud losses to the organization and our membership.