Fraud Investigations Supervisor

Zions Bank•Midvale, UT

14h•Onsite

About The Position

Zions Bancorporation is a premier financial services company with a collection of banks operating under local brands in high-growth western markets. They are recognized as a great place to work and value their employees, aiming to create fulfilling opportunities and reward contributions. Zions emphasizes strong community ties and customer relationships. They are seeking a Fraud Investigations Supervisor to oversee daily fraud investigative operations, implement and administer fraud investigation programs and compliance, and supervise staff in investigations and SAR reporting. The role involves acting as a liaison for fraud-related matters, implementing training programs, working with management to resolve issues, assisting with examinations, ensuring investigations meet service level agreements and quality standards, escalating risks, and compiling data.

Requirements

Bachelor's degree in criminal justice, intelligence studies, or related field.
2+ years of experience in fraud processes, procedures, regulations, compliance, or other directly related compliance experience.
Supervisory or leadership experience required.
Working knowledge of compliance, risk management, and anti-money laundering related requirements for BSA, USA PATRIOT Act, OFAC, FCPA, and other applicable U.S. regulations.
Ability to identify developments and trends affecting fraud prevention.
Solid working knowledge of regulatory changes as they pertain to fraud and fraud reporting.
Solid analysis and problem resolution skills.
Good client relationship and communication skills, both written and verbal.
Ability to work collaboratively across the organization.
Solid working knowledge of systems related to suspicious activity monitoring, technology, and database management.
Ability to manage deadlines, be organized, detail-oriented, and accurate.
Ability to meet performance expectations including Service Level Agreements and Quality Assurance expectations.
Ability to handle confidential, delicate, and/or sensitive information or situations.
Capability to do the work of the group.
Strong supervisory skills.
Ability to set and maintain high-quality work standards.

Nice To Haves

Financial crime investigation experience preferred.
Fraud certification preferred.
A combination of education and experience may meet job requirements.

Responsibilities

Supervise the day-to-day fraud investigative operations.
Implement and administer fraud investigation programs and compliance.
Supervise and assist staff with investigations, Suspicious Activity Reports (SAR) reporting, policies, and procedures to ensure fraud compliance.
Act as a liaison between corporate and the assigned group or region regarding fraud-related matters.
Implement training programs for fraud typologies.
Work with management to resolve issues and address deficiencies.
Assist with examinations by both internal and external parties.
Supervise the writing of concise conclusions for investigative review findings and accurate suspicious activity reports in accordance with procedures.
Ensure investigations are completed in accordance with service level agreements and investigators meet Quality Assurance expectations for accuracy.
Escalate identified risks to team leadership.
Compile data and maintain necessary records and files.

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance
Paid Parental Leave
Adoption Assistance
Health Savings (HSA) accounts
Flexible Spending (FSA) accounts
Dependent care accounts
Paid Training
Paid Time Off (PTO)
Paid Federal Holidays
Paid any applicable state holidays
401(k) plan with company match
Profit Sharing
Competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products