Fraud Investigations Supervisor - Midvale, UT (In Office)

Zions BancorporationMidvale, UT
Onsite

About The Position

Zions Bancorporation is a leading financial services company with a network of banks in high-growth western markets, recognized for its positive work environment and strong community ties. We are seeking a Fraud Investigations Supervisor for our Zions Technology Center in Midvale, UT. The ideal candidate will possess the necessary skills and experience to fulfill the responsibilities and meet the qualifications outlined for this role.

Requirements

  • Bachelor's degree in criminal justice, intelligence studies, or a related field.
  • 2+ years of experience in fraud processes, procedures, regulations, compliance, or other directly related compliance experience.
  • Supervisory or leadership experience required.
  • Working knowledge of compliance, risk management, and anti-money laundering related requirements for BSA, USA PATRIOT Act, OFAC, FCPA, and other applicable U.S. regulations.
  • Ability to identify developments and trends affecting fraud prevention.
  • Solid working knowledge of regulatory changes as they pertain to fraud and fraud reporting.
  • Solid analysis and problem resolution skills.
  • Good client relationship and communication skills, both written and verbal.
  • Ability to work collaboratively across the organization.
  • Solid working knowledge of systems related to suspicious activity monitoring, technology, and database management.
  • Ability to manage deadlines, be organized, detail-oriented, and accurate.
  • Ability to meet performance expectations including Service Level Agreements and Quality Assurance expectations.
  • Ability to handle confidential, delicate, and/or sensitive information or situations.
  • Capability to do the work of the group.
  • Strong supervisory skills.
  • Ability to set and maintain high-quality work standards.

Nice To Haves

  • Financial crime investigation experience preferred.
  • Fraud certification preferred.

Responsibilities

  • Supervise the day-to-day fraud investigative operations.
  • Implement and administer fraud investigation programs and ensure compliance.
  • Supervise and assist staff with investigations, Suspicious Activity Reports (SAR) reporting, policies, and procedures to ensure fraud compliance.
  • Act as a liaison between corporate and the assigned group or region regarding fraud-related matters.
  • Implement training programs for fraud typologies.
  • Collaborate with management to resolve issues and address deficiencies.
  • Assist with examinations by internal and external parties.
  • Supervise the writing of concise conclusions for investigative review findings and accurate suspicious activity reports in accordance with procedures.
  • Ensure investigations are completed in accordance with service level agreements and investigators meet Quality Assurance expectations for accuracy.
  • Escalate identified risks to team leadership.
  • Compile data and maintain necessary records and files.

Benefits

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance
  • Paid Parental Leave
  • Adoption Assistance
  • Health Savings (HSA) accounts
  • Flexible Spending (FSA) accounts
  • Dependent care accounts
  • Paid Training
  • Paid Time Off (PTO)
  • Paid Federal Holidays
  • Paid any applicable state holidays
  • 401(k) plan with company match
  • Profit Sharing
  • Competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products
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