Fraud Investigations Supervisor (in-office) - Midvale, UT

Zions BancorporationMidvale, UT
Onsite

About The Position

Responsible to supervise the day to day fraud investigative operations. Responsible for implementing and administering fraud investigation programs and compliance. Supervises and assist staff with investigations, Suspicious Activity Reports (SAR) reporting, policies, procedures to ensure fraud compliance. Acts as a liaison between corporate and the assigned group or region regarding fraud related matters. Implements training programs for fraud typologies. Works with management to resolve issues and address deficiencies. Assist with examinations by both internal and external parties. Supervises the writing of concise conclusions for investigative review findings, concise and accurate suspicious activity reports in accordance with procedures. Ensure investigations are completed in accordance with service level agreements and investigators meet Quality Assurance expectations for accuracy. Escalate identified risks to team leadership. Compiles data and maintains necessary records and files.

Requirements

  • Bachelor's degree in criminal justice, intelligence studies or related field.
  • 2+ years of fraud processes, procedures, regulations, compliance or other directly related compliance experience.
  • Supervisory or Leadership experience required.
  • Working knowledge of compliance, risk management and anti-money laundering related requirements for one or more of the following BSA, USA PATRIOT Act, OFAC, FCPA and other applicable U.S. regulations.
  • Ability to identify developments and trends affecting fraud prevention.
  • Solid working knowledge of regulatory changes as they pertain to fraud and fraud reporting.
  • Solid analysis and problem resolution skills.
  • Good client relationship and communication skills, both written and verbal.
  • Ability to work collaboratively across the organization.
  • Solid working knowledge of systems related to suspicious activity monitoring, technology and database management.
  • Ability to manage deadlines, be organized, detail-oriented and accurate.
  • Ability to meet performance expectations including Service Level Agreements and Quality Assurance expectations.
  • Ability to handle confidential, delicate and/or sensitive information or situations.
  • Capability to do the work of the group.
  • Strong supervisory skills.
  • Ability to set and maintain high quality work standards.

Nice To Haves

  • Financial crime investigation experience preferred.
  • Fraud certification preferred.
  • A combination of education and experience may meet job requirements.

Responsibilities

  • Supervise the day to day fraud investigative operations.
  • Implement and administer fraud investigation programs and compliance.
  • Supervise and assist staff with investigations, Suspicious Activity Reports (SAR) reporting, policies, and procedures to ensure fraud compliance.
  • Act as a liaison between corporate and the assigned group or region regarding fraud related matters.
  • Implement training programs for fraud typologies.
  • Work with management to resolve issues and address deficiencies.
  • Assist with examinations by both internal and external parties.
  • Supervise the writing of concise conclusions for investigative review findings.
  • Supervise the writing of concise and accurate suspicious activity reports in accordance with procedures.
  • Ensure investigations are completed in accordance with service level agreements and investigators meet Quality Assurance expectations for accuracy.
  • Escalate identified risks to team leadership.
  • Compile data and maintain necessary records and files.
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