Fraud Delivery Analyst

City National Bank•Newark, DE
•Onsite

About The Position

In this role the Fraud Delivery Analyst will partner closely with Product, Technology, and business teams to help deliver new products and capabilities while learning about product principals and execution in faced-pace environment. This role is ideal for recent graduates or early-career professionals looking to build a strong foundation in business analysis, technology, and process improvement. This candidate is analytical, curious, and eager to learn, with strong communication skills and the ability to collaborate effectively across teams.

Requirements

  • Bachelors Degree or equivalent work experience
  • Minimum 1+ years of experience in product management, business analysis, or related technical roles
  • Strong analytical thinking and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work both independently and in a team environment
  • Adaptable, highly trainable, and eager to grow within the role

Responsibilities

  • Partner with stakeholders to gather, analyze, and document business requirements
  • Assist in defining project scope, objectives, and functional specifications aligned with business needs
  • Support process improvement initiatives by identifying inefficiencies and recommending data-driven solutions
  • Conduct research and analysis to evaluate business challenges and their relationship to technology solutions
  • Contribute to project proposals, including problem definition, solution evaluation, and cost-benefit analysis
  • Develop documentation such as reports, process flows, and models to support decision-making

Benefits

  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement
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