Fraud Analyst

Oklahoma's Credit Union • Oklahoma City, OK

4d • Onsite

About The Position

Oklahoma's Credit Union (OKCU) is seeking a Fraud Analyst to join their team. This role is crucial in protecting accounts and reducing potential risk or loss for the credit union and its members. The Fraud Analyst will monitor fraud alerts, conduct in-depth investigations of suspicious activity, develop reporting processes for staff, and collaborate with various departments. This position also involves acting as a liaison with law enforcement, preparing court evidence, and maintaining monthly reports for management. Additionally, the role supports card dispute processing, recommends fraud mitigation strategies, and assists with fraud detection and prevention training. The Fraud Analyst must perform duties in accordance with credit union bylaws, regulations, and policies, and participate in required training.

Requirements

• Bachelor's degree in Accounting, Finance, or three to five years similar or related experience required.
• Certified Fraud Examiner (CFE) credential preferred.
• Financial institution experience is preferred but not required.
• Bi-lingual in English and Spanish is a plus.

Nice To Haves

• Certified Fraud Examiner (CFE) credential
• Financial institution experience
• Bi-lingual in English and Spanish

Responsibilities

• Make timely, well-informed decisions to protect accounts and reduce potential risk or loss.
• Adapt effectively to changing risks, emerging trends, and shifting organizational priorities.
• Maintain focus and accuracy during periods of increased workload or changing business demands.
• Conducts daily monitoring of Fraud Alerts through Verafin and take appropriate actions as needed, ensuring compliance with Identify Theft and Red Flag rules.
• Conducts in-depth investigations of evidence and/or allegations of suspicious activity such as fraud or money laundering, to ensure minimal loss to OKCU and its members.
• Develops and maintains a systematic process for staff to report suspected fraud to Risk Management.
• Collaborates and coordinates with Operations and Risk Management departments to assist with questions or guidance pertaining to fraud related items.
• Documents all investigative activities and prepares written reports of findings.
• Acts as a Liaison to local, state and federal law enforcement agencies concerning investigative efforts.
• Prepares court evidence for presentation; testifies in court concerning the findings of investigations as required.
• Prepares and maintains monthly reports for management, indicating status updates of current investigations, losses and recoveries pertaining to fraudulent activities.
• Serves as backup for card dispute intake and processing.
• Supports the credit and debit card dispute process by recommending steps to mitigate fraud and reduce potential losses.
• Coordinates with training department on fraud detection and prevention activities and training, providing advice on methods and best practices.
• Performs job duties within our bylaws, regulations, Board of Directors’ policies, established internal and external service standards and our work procedures.
• Attends and participates in Credit Union training meetings, seminars, or other sessions as required, in‑house or off-site.
• Performs other related duties as assigned.

Benefits

• Employee medical coverage 90% paid by OKCU
• Employee dental, vision and life insurance paid by OKCU
• Tuition reimbursement program
• 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%
• Volunteer opportunities to serve the community
• Gym membership reimbursement
• Comprehensive training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level