Fraud Analyst/Investigator

Amivero • ,

8d

About The Position

The Amivero Team Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems.

Requirements

• Bachelors Degree
• 10 years of relevant experience
• Experience supporting government programs
• Strong ability to analyze data
• Ability to use problem solving skills to resolve issues
• US Citizenship, Green Card or EAD required to obtain Public Trust

Responsibilities

• Conduct fraud investigations, review fraud prevention report, and respond to fraud alerts
• Develop strong, collaborative relationships with key partner teams and external stakeholders to optimize fraud operations processes and policies
• Identify and resolve multiple potential fraud situations that impact end users by conducting interviews, compiling evidence, maintaining extensive notes and creating investigative reports
• Prioritize high impact initiatives and investigations, address emerging issues in an agile manner, and communicate blockers to management
• Support internal and external audits and due diligence requests
• Respond to requests for data and support, develop cases and corrective actions, and support internal and external partners
• Regularly review suspicious account activity and diagnose issues in tools and processes
• Recommend improvements to enhance fraud controls and policies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior