Fraud Analyst I (Hybrid, Chicago, IL)

Byline Bank.•Chicago, IL

6d•$25 - $31•Hybrid

About The Position

The Fraud Analyst I is primarily responsible for reviewing and dispositioning routine fraud alerts generated by fraud monitoring systems. This role conducts initial investigative reviews, documents findings, and escalates higher-risk, suspicious, or complex activity to Fraud Analyst II, Management, or other appropriate stakeholders. The Fraud Analyst I plays a critical role in supporting the Bank's fraud detection and prevention efforts while ensuring compliance with internal policies, procedures, and regulatory requirements.

Requirements

High school diploma or equivalent required
Knowledge of fraud monitoring systems, transaction review processes, and risk assessment methodologies.
Strong analytical and critical thinking skills with the ability to identify unusual patterns and behaviors.
Ability to review large volumes of transactional and customer data accurately and efficiently.
Strong attention to detail and investigative mindset.
Effective verbal and written communication skills.
Proficient in Microsoft Office applications, particularly Excel.
Ability to work independently and make sound risk-based decisions.
Strong organizational and time-management skills in a fast-paced environment.

Nice To Haves

Associate's or Bachelor's degree preferred
Experience in fraud detection, fraud operations, financial crimes, banking, payment processing, or a related field preferred.

Responsibilities

Review and investigate alerts generated by fraud detection and monitoring systems.
Analyze account activity, transaction patterns, and customer behavior to identify suspicious activity.
Review transactional activity and account information to identify unusual activity and determine whether escalation is warranted.
Make accurate decisions regarding alert disposition, including closing alerts or escalating cases for further investigation.
Escalate complex alerts, suspected fraud schemes, potential SAR matters, and cases requiring enhanced investigation to Fraud Analyst II, Management, Compliance, or other appropriate teams.
Document investigations, findings, and actions taken in accordance with established procedures.
Remain aware of fraud trends, emerging threats, and evolving fraud schemes through ongoing training and department communications.
Collaborate with internal departments, including Operations, Compliance, Risk Management, and Customer Service.
Maintain quality, productivity, and service-level standards while managing assigned workloads.
Ensure adherence to company policies, regulatory requirements, and fraud prevention best practices.
Assist with identifying opportunities to improve fraud detection processes and controls.
Assist with manual review of transactional activity and identify escalation opportunities.