Fraud Analysis - Sr Professional I

Fiserv•Omaha, NE

2d•Onsite

About The Position

As a Sr. Fraud Analyst, you will support fraud detection, analysis, and mitigation activities across the Optis and NE platforms. You will work closely with Fraud Analysts and cross-functional partners in Operations and Technology to identify fraud trends, investigate suspicious activity, and strengthen fraud controls. Your work helps protect clients and the business through consistent, data-driven fraud risk management.

Requirements

4+ years of experience in fraud analysis, risk management, operations, financial services, or a related environment
4+ years of experience analyzing transaction data, alerts, or case activity to identify fraud patterns, anomalies, and suspicious behavior
Experience using fraud monitoring systems, case management tools, or similar analytical platforms to support investigations and reporting
Ability to document findings clearly, follow established procedures, and communicate investigation results to internal stakeholders
Bachelor's Degree in Finance, Business, Criminal Justice, Analytics, or a related field, or equivalent combination of education, related experience and/or military experience
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting fraud detection or investigations in payments or financial services
Familiarity with the Optis and NE platforms
Understanding of regulatory and compliance considerations related to fraud
Experience supporting multiple platforms or operational environments

Responsibilities

Review transactions, alerts, and cases for potential fraud activity across the Optis and NE platforms
Analyze fraud data, document investigation findings, and escalate suspicious activity based on established procedures
Identify fraud trends, anomalies, and patterns to support reporting and risk monitoring efforts
Monitor fraud rules, controls, and thresholds and flag gaps or improvement opportunities
Partner with Fraud Analysts, Operations, and Technology teams to support fraud-related initiatives and platform enhancements
Maintain accurate documentation for investigations, procedures, and compliance requirements
Support testing and validation of fraud tools, rule changes, and system updates
Respond to internal inquiries related to fraud cases, trends, and control effectiveness

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental and military leave