Fraud Investigator I

LBS Financial Credit UnionWestminster, CA
Onsite

About The Position

We are seeking a Fraud Investigator I responsible for the detection and prevention of fraudulent activity against the Credit Union. This position investigates, assesses, creates, and maintains fraud case files, while working in conjunction with law enforcement agencies and other financial institutions to minimize losses to the credit union.

Requirements

  • Associate Degree or equivalent work experience in financial institution investigation field.
  • A minimum of one to three years of fraud investigation experience within a financial institution.
  • Excellent oral and written communication skills.
  • Ability to provide statistical reports regarding loss and recovery positions.
  • Good decision-making abilities to decrease losses to the Credit Union.
  • Ability to understand State, Federal and Credit Union industry rules, regulations, and laws.
  • Good working knowledge of the features and functions of the DataSafe system or other financial institution data processing system.
  • Proficient in Microsoft Office (i.e. Word, Excel, PowerPoint and Outlook).
  • Ability to work well with Members, co-workers, and supervisors.

Responsibilities

  • Responsible for all aspects of investigating and reviewing evidence/documents and analyze the overall fact pattern of claims and synthesize data into professional report with recommendations.
  • Documentation of interviews with witnesses, suspects, other financial institution investigators and law enforcement agencies. This includes ensuring all cases notes are thoroughly and accurately documented. Assigned cases/alerts may be of moderate to high complexity and/or high profile including the investigations of organized fraud rings.
  • Recognizes opportunities for addressing fraud issues, risk and exposure. Conduct branch/department level training on fraud related topics on a regular basis.
  • High awareness of the appropriate level of internal controls related to fraud prevention and detection within the Credit Union.
  • Reviews and analyzes losses to determine if they are controllable or uncontrollable and the Credit Union policies that were not adhered to. Prepares internal report for controllable losses with recommendation to prevent further losses.
  • Remain compliant with changes in regulations and analyzes the changes as to the effect on operations. Recommends changes to policies and procedures.
  • Performs advanced research and analysis on accounts and identifies trends relating to fraud patterns.

Benefits

  • Medical, Dental, and Vision 100% employee-only plans paid by LBS
  • 12 Paid Holidays, 3 weeks PTO, and Sick Time
  • Defined Benefit Pension Plan
  • 401(k) and Roth(k) Retirement Plans
  • Insurance: Life, AD&D, LTD
  • Critical Illness, Accident Insurance, and Hospital Indemnity
  • Educational Reimbursement
  • Paid Volunteer hours
  • Loan discounts and free branch services
  • Discount entertainment: movie tickets, travel, car rentals, and much more
  • Wellness Benefits starts 1st of the month following 30 days of employment
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