Franchise Development Qualifier

Rolling Suds Home Office

3d•Remote

About The Position

Rolling Suds is seeking a Franchise Development Qualifier to be the first point of contact for prospective franchisees who find the company directly through organic lead generation. This role is crucial for identifying and qualifying potential franchise owners who are genuinely drawn to Rolling Suds' business model. The Franchise Development Qualifier will be responsible for managing the initial stages of the organic lead funnel, building rapport with candidates, assessing their fit for the franchise system, and determining whether they should advance to the next stage of the sales process. The position emphasizes quality over quantity, ensuring that only suitable candidates are advanced to Franchise Sales Directors. The company has over 30 years of experience in power washing and operates one of the largest commercial power washing franchise systems in the country, offering strong support to its franchise owners.

Requirements

Strong phone presence and excellent verbal and written communication skills.
A background in sales, recruiting, customer success, hospitality, coaching, or a similar role requiring rapport-building and active listening.
Comfort handling a high volume of inbound conversations.
Discipline to follow up on every lead.
Self-motivation and the ability to manage one's own pipeline independently.
A genuine interest in helping people navigate significant professional decisions.

Nice To Haves

Franchise experience is not required, as training will be provided.
Familiarity with a CRM system.
ClientTether experience is a plus.

Responsibilities

Act as the first responder to inbound organic leads, ensuring fast, warm, and consistent follow-up, with same-hour follow-up as the standard.
Conduct first-contact qualifying conversations focused on the candidate's needs, listening more than talking, and asking pertinent questions.
Evaluate every candidate against a clear, repeatable standard to ensure consistent screening quality for all organic leads.
Make the decision to advance or decline candidates and book the next steps for qualified candidates with a Franchise Sales Director.
Maintain accurate and up-to-date candidate status in the CRM (ClientTether).
Track the effectiveness of the organic channel and share insights to improve lead generation.
Represent Rolling Suds with professionalism, preparation, and honesty in all conversations.